Category: Manager’s Messages

Dear Luma Residents, Dog Accidents in the Common Areas If your dog has an accident in the hallways or common areas of the building, please clean it up to the best of your ability...

Dear Luma Residents, In the time since the 11th street outbound/exit gate was run through by a vehicle on 12/4/22, Elleven’s Management has been working diligently with their insurance companies, local law enforcement, and...

Dear Luma Residents, Dryer Vent Cleaning Maintenance Is your dryer too hot or is it not hot enough? Is there a burning smell when using your dryer? Do you not remember the last time...

Dear Luma Residents, The Alleyway Please do not litter the empty lot that is next to the alley. Not only does it make it look tacky, but the litter and dog poop bags make...

Dear Luma Residents, 2/4 Brewery Yoga at HiDef Start your weekend with Downward Grog at Hi Def Brewing in Downtown Los Angeles for this affordable all-levels yoga class in the taproom and then enjoy one...

Dear Luma Residents, Toyota Prius Catalytic Converter Thefts There appears to be an organized group of men targeting specifically Toyota Prius catalytic converters. They are incredibly bold and skilled, taking around 2 minutes per...

Dear Luma Residents, Rubbish Room Usage Our cleaning staff has noticed large materials and boxes at the bottom of the refuse. This is extremely inconvenient for them to dig out of the trash compactor....

Dear Luma Residents, Christmas Tree Disposal If you are looking to dispose of your Christmas tree, then stop by the front desk to pick up a disposal bag. After the tree is bagged up,...

Dear Luma Residents, In response to the recent increase in criminal activities, the Board is actively researching enhancements to Luma surveillance system. The measures being considered are to increase visibility in the parking garages,...

Dear Luma Residents, Servers Down Our company servers were down on Friday December 30th due to a power outage.  Unfortunately, this prevented us from sending out Friday’s Community Updates.  We apologize for the delay....