Welcome to Luma

Dear Luma Residents,

Friendly Reminders:

Luma Window Washing

Luma has begun window washing. The Front Desk will send reminder email notifications as each stack is scheduled to begin. For additional information, please refer to the complete schedule and instructional notice. This schedule is also be posted on the mailroom bulletin board and in the elevators.

Delivery Hours and Protocol

Planning a furniture, appliance or material delivery? Please remember moving large items through the building must be scheduled Monday through Friday, between 9:00 a.m. and 5:00 p.m., and arranged in advance with the Front Desk.

We kindly ask that homeowners and residents remind their vendors of these delivery procedures to help ensure everything runs smoothly and without delay.

Thank you for your cooperation and for helping us keep Luma safe and efficient for everyone!

Things To Do Around DTLA:

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

• Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
• Family Crafts- Every 3rd Sunday from 11am to 1pm
• GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Building Safety Tip:

Luma Pool, Spa & Terrace Guidelines – Quick Reminder

As warm weather brings more activity, please review and follow these key rules to ensure a safe and enjoyable experience for all!

Hours& Noise

Terrace: 5 AM–11 PM (Sun–Thurs), 5 AM–12 AM (Fri–Sat)

Pool: Closes 1 hour earlier each night.

Keep noise low—these areas are near residential units. No loud music or shouting.

Parties & Gatherings

No reservations – first-come, first-served

Guest limit: Max 10 people per group including resident ($100 fine per extra guest for violations)

No decorations (balloons, banners, etc.)

Clean up before leaving.

Pool Rules & Safety

No intoxicated persons or pets allowed.

No glass – broken glass may require costly full pool drainage.

Use plastic cups instead.

Dispose of trash properly.

Enforcement Policy

Staff are here to educate, not enforce.

If someone refuses to follow rules, notify management.

Residents not complying may be asked to leave.

Attached are the full Pool and Terrace rules. Let’s all do our part to keep our shared spaces respectful and fun!

Engineer’s Corner:

Angle Stop Maintenance Tips

Routine maintenance to your angle stop will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

May 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

Kitchen Drain Cleaning and Smoke Detector Inspection

Luma will be conducting a kitchen drain cleaning and smoke detector inspection Week Two starting on Monday, 4/13.

Schedule for Week Two:

• Monday, April 13th – 14 stack, 4th through 17th floors, PH106, P204, 1714
• Tuesday, April 14th – 16 stack, 4th through 16th floors
• Wednesday, April 15th – 15 stack, 4th through 16th floors
• Thursday, April 16th – 13 stack, 4th through 16th floors and 1713
• Friday, April 17th – 11 stack, 4th thru 16^th floors and units 1711

Please note, this is not the complete schedule—it reflects only the second week of the project. Please see the complete schedule and notice attached.

If you have any questions, please feel free to contact the Front Desk or Adrian Guzman at aguzman@actionlife.com .

Luma Window Washing

Luma will begin window washing on Monday, April 13th. Front Desk will send reminder email notification as each stack is scheduled to begin. A complete schedule will also be posted on the mailroom bulletin board and in the elevators. See attached schedule and notice for additional details.

Things To Do Around DTLA:

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

• Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
• Family Crafts- Every 3rd Sunday from 11am to 1pm
• GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Building Safety Tips:

Safety Tips for Walking in the Area

We encourage all residents to take a few precautions when walking throughout the community and surrounding areas. Stay alert, keep personal belongings secure, and avoid isolated or poorly lit paths, especially at night.

To enhance your safety while walking alone, please remain aware of your surroundings, choose well-lit routes, and trust your instincts.

Key Safety Tips:

Stay Aware of Your Surroundings

• Avoid distractions: Limit phone use and avoid wearing headphones so you can remain alert.
• Trust your instincts: If something feels off, change your route or seek assistance.

Plan Your Route

• Choose well-lit, populated areas and avoid isolated shortcuts, especially at night.
• Familiarize yourself with your surroundings to feel more confident and prepared.

Walk with Confidence

• Maintain a steady pace and keep your head up.
• Be mindful of those around you and stay engaged with your environment.

Carry Essential Items

• Keep your phone easily accessible in case of emergency.
• Have your keys ready when approaching your destination.

Consider Walking with a Companion

• Whenever possible, walk with a friend or in a group.

Use Personal Safety Devices

• Consider carrying a personal alarm or whistle to draw attention if needed.

By following these guidelines, you can help reduce potential risks and improve your personal safety. If you notice any concerns, please report them to the front desk or security team immediately.

For added safety, please report any concerns to the front desk so our team can respond promptly.

Engineer’s Corner:

Smoke Detector Maintenance Tips

Routine maintenance to your smoke detector will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

April 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

Unit Information Update

If you have a new phone number or have purchased a new vehicle, please remember to update your information with the Front Desk. Keeping your contact details, vehicle information, and guest list current helps ensure smooth communication and service.

Attached are the necessary forms for your convenience, or the Front Desk staff can provide printed copies upon request.

Kitchen Drain Cleaning and Smoke Detector Inspection

Luma will be conducting a kitchen drain cleaning and smoke detector inspection beginning Monday, April 6th.

Schedule for Week One:

• Monday, April 6th – 02 stack, 4th through 17th floors
• Tuesday, April 7th – 04 stack, 4th through 17th floors
• Wednesday, April 8th – 06 stack, 4th through 17th floors
• Thursday, April 9th – 08 stack, 4th through 17th floors and units PH202 & PH104
• Friday, April 10th – 08 stack, 4th thru 16^th floors and units 1710 & 1712

Please note, this is not the complete schedule—it reflects only the first week of the project. Please see the complete schedule posted in the mailroom or ask the Front Desk to send you a copy.

If you have any questions, please feel free to contact the Front Desk or Adrian Guzman at aguzman@actionlife.com .

Luma Window Washing

Luma will begin window washing on Monday, April 13th. Front Desk will send reminder email notification as each stack is scheduled to begin. A complete schedule will also be posted on the mailroom bulletin board and in the elevators.

Things To Do Around DTLA:

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

• Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
• Family Crafts- Every 3rd Sunday from 11am to 1pm
• GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Building Safety Tips:

Safety Tips for Walking in the Area

We encourage all residents to take a few precautions when walking throughout the community and surrounding areas. Stay alert, keep personal belongings secure, and avoid isolated or poorly lit paths, especially at night.

To enhance your safety while walking alone, please remain aware of your surroundings, choose well-lit routes, and trust your instincts.

Key Safety Tips:

Stay Aware of Your Surroundings

• Avoid distractions: Limit phone use and avoid wearing headphones so you can remain alert.
• Trust your instincts: If something feels off, change your route or seek assistance.

Plan Your Route

• Choose well-lit, populated areas and avoid isolated shortcuts, especially at night.
• Familiarize yourself with your surroundings to feel more confident and prepared.

Walk with Confidence

• Maintain a steady pace and keep your head up.
• Be mindful of those around you and stay engaged with your environment.

Carry Essential Items

• Keep your phone easily accessible in case of emergency.
• Have your keys ready when approaching your destination.

Consider Walking with a Companion

• Whenever possible, walk with a friend or in a group.

Use Personal Safety Devices

• Consider carrying a personal alarm or whistle to draw attention if needed.

By following these guidelines, you can help reduce potential risks and improve your personal safety. If you notice any concerns, please report them to the front desk or security team immediately.

For added safety, please report any concerns to the front desk so our team can respond promptly.

Engineer’s Corner:

Microwave Oven Maintenance Tips

Routine maintenance to your microwave oven will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

April 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

Unit Information Update

If you have a new phone number or have purchased a new vehicle, please remember to update your information with the Front Desk. Keeping your contact details, vehicle information, and guest list current helps ensure smooth communication and service.

Attached are the necessary forms for your convenience, or the Front Desk staff can provide printed copies upon request.

Kitchen Drain Cleaning and Smoke Detector Inspection Coming Soon

Luma will have an upcoming kitchen drain cleaning and smoke detector inspection that will begin Tuesday, April 6th. More details to come.

Luma Window Washing

Luma will begin their window washing starting Monday, April 13th. Management will send an email when each stack starts and will place in mail room bulletin board and elevators.

Things To Do Around DTLA:

Bunny at The Bloc

Celebrate the season with The Bunny at The Bloc on Saturday, March 21 from 10:00 AM – 1:00 PM.

Enjoy a fun-filled day featuring:

• Complimentary photos with The Bunny (physical and digital copies) – families and well-behaved pets welcome
• Face painting
• Arts & crafts for all ages
• Retailer Egg Hunt Adventure throughout participating stores

Come celebrate spring with family-friendly activities, smiles, and plenty of photo-worthy moments! Click to RSVP

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

• Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
• Family Crafts- Every 3rd Sunday from 11am to 1pm
• GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Building Safety Tips:

If you experience a slow drain or backup in your sink or garbage disposal, it may indicate a blockage that requires maintenance.

Drain & Garbage Disposal Reminder

We’ve seen a few preventable clogs lately that affect everyone’s plumbing system. Following a few simple habits can save you (and the building) from costly repairs, water damage, and emergency service calls.

Here’s your easy-to-follow guide to protecting our drains and garbage disposals:

What’s Safe to Send Down the Drain

Only water, soap, human waste and toilet paper belong in any drain.

For garbage disposals: small, soft food particles only.

What Should NEVER Go Down Any Drain or Disposal

Food waste (scraped into the trash or compost first)

Grease, oils, or fats (they solidify in pipes)

“Flushable” wipes, baby wipes, or any wipes

Paper towels, napkins, or tissues

Hair, dental floss, cotton swabs, or feminine products

Coffee grounds, eggshells, bones, potato peels, or fibrous vegetables (celery, onion skins, etc.)

Chemicals, paint, or medications

How to Use Your Garbage Disposal the Right Way (Step-by-Step)

Run cold water before, during, and after using the disposal.

Turn on the disposal and slowly feed in small amounts of food at a time.

Let it run for 10–15 seconds after the food is gone.

Keep the water running for another 10–15 seconds to flush everything through the pipes.

Never turn off the water while the disposal is still running.

Pro Tips to Prevent Problems

Once a week, pour a cup of baking soda + 1 cup of white vinegar down each drain, let it fizz for 15 minutes, then flush with hot water. (This is a safe, natural way to keep lines clear.)

Install a sink strainer or catch basket to trap food particles.

Run your dishwasher regularly—standing water can cause odors and buildup.

Important Warning

Do NOT use Drano, Liquid Plumer, or any chemical drain cleaners. These products can damage pipes, create toxic fumes, and actually make clogs worse over time. If you have a slow drain, please contact a plumber.

By following these simple guidelines, you’re helping prevent leaks, backups, and water intrusion issues that can affect neighboring units and Common Areas.

Thank you for being such great stewards of our building! Your cooperation keeps Luma clean, safe, and running smoothly for everyone.

Engineer’s Corner:

Washing Machine Maintenance Tips

Routine maintenance to your dryer will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

South Park Neighborhood Newsletter

March 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a