Dear Luma Residents,

Friendly Reminders:

Window Cleaning Schedule: November 9 to November 13 | Stacks 03/05, 07, Terrace/Pool Elevator Windows and 09/11

This is a reminder that Chamberlin Building Services will continue washing the building’s exterior windows from November 9 to November 16. The anticipated schedule is as follows:

• Monday, November 9: Stack 03/05
• Tuesday, November 10: Stack 07
• Wednesday, November 11: NO SERVICE (VETERANS DAY)
• Thursday, November 12: Terrace/Pool Elevator Windows
• Friday, November 13: Stack 09/11
• Monday, November 16: Stack 09/11

For residential units, this round of window cleaning includes patio and balcony windows only. Please refer to the attached notice and schedule to find the estimated cleaning date for your stack, identified by the last two digits of your unit number.

The schedule may change due to wind, rain, or equipment issues. Daily updates will be posted on the mailroom bulletin board and sent by email.

Important Reminders:

Clear your patio or balcony at least one day before your scheduled cleaning date. The crew cannot move personal belongings, and items blocking the glass or walls may prevent the windows from being cleaned.

Keep all doors and windows closed while work is underway.

Crews will work between 9:00 AM and 5:00 PM, Monday through Friday, excluding holidays.

Please inspect your windows on the day your stack is cleaned and report any issues to the HOA office.

If you have any questions, please contact the HOA office at 213-742-0387.

Toys For Tots

Once again, the CAI Greater Los Angeles Chapter (CAI-GLAC) is partnering with the Los Angeles Fire Department (LAFD) and Toys for Tots for its annual holiday toy drive, running from November 1 through December 2.

A donation box will be placed in the lobby for residents to drop off new, unwrapped toys. All donated toys will be collected and delivered to LAFD at the Spark of Love Toy Drive event on December 11.

Your generosity can help make the holidays brighter for children in our community. Thank you for your support!

Things to Do Around DTLA:

SPNA Community Planting Day

The South Park Neighborhood Association (SPNA) shares the following:

Our Community Planting Day is tomorrow, on Saturday, November 7! SPNA is excited to bring everyone together to plant South Park’s first Native Pollinator Corridor!

We have about 30 volunteers confirmed, and another 15-20 who have expressed interest.

We will be planting more than 100 native plants in 36 planters along 11th Street between Flower and Olive Streets! It’s going to be beautiful! Thanks to the Social District BID for funding and CD14 for securing donated City supplies!

If you’re interested in joining us, please RSVP so we can plan for the right number of volunteers and supplies:

https://www.spna-dtla.org/11th-street-plants

Here’s what to expect:

• Meeting location: 11th & Grand
• 8:45-9 AM: Volunteers arrive and check in
• 9 AM: Planting Day kickoff and instructions
• 1 PM: Wrap-up

No gardening experience is needed! We’ll provide all the plants, tools, and instructions.

Even if you can’t make it, we’d appreciate your help spreading the word! Please feel free to share this with neighbors and friends who might be interested.

Holiday Ice Rink Opening Celebration and Tree Lighting Ceremony

Thursday, November 19, 2026 | 5-7pm

Celebrate the Season at the Opening of The Holiday Ice Rink Pershing Square! Join us as we kick off the holiday season in true LA style, with dazzling performances, festive treats, and an evening of skating.

On-Ice entertainment includes a show-stopping hula hoop skater, dazzling choreography from LA Ice Theater, Grand Arts Holiday Jazz Carolers from the Ramón C. Cortines School of Visual and Performing Arts, and a very special visit from Buddy the Elf from Elf the Musical at the Hollywood Pantages Theatre.

At the end, we light the holiday tree in the Square. Plus, enjoy lively off-ice performances and treat yourself to complimentary sweet bites and warm holiday beverages. After the celebration, lace up your skates and glide across the ice. It’s the perfect way to kick off a season of holiday magic in the heart of Downtown Los Angeles.

For more information, visit the Pershing Square Holiday Ice Rink website.

Brunch at La Lo La Rooftop at Moxy and AC Downtown Los Angeles

Your weekend just got an upgrade. Enjoy Brunch at La Lo La Rooftop, every Saturday and Sunday from 12PM-3PM. Join us 34 stories above DTLA for chef-crafted bites, cocktails, and skyline views that pair perfectly with your weekend plans.

Dates: Now through Sunday, January 3, 2027

For more information or to book a private event for you and your friends, visit La Lo La Rooftop.

Building Safety Tip:

Safety Tips for Walking in the Area

We encourage all residents to take a few precautions when walking throughout the community and surrounding areas. Stay alert, keep personal belongings secure, and avoid isolated or poorly lit paths, especially at night.

To enhance your safety while walking alone, please remain aware of your surroundings, choose well-lit routes, and trust your instincts.

Key Safety Tips:

Stay Aware of Your Surroundings

• Avoid distractions: Limit phone use and avoid wearing headphones so you can remain alert.
• Trust your instincts: If something feels off, change your route or seek assistance.

Plan Your Route

• Choose well-lit, populated areas and avoid isolated shortcuts, especially at night.
• Familiarize yourself with your surroundings to feel more confident and prepared.

Walk with Confidence

• Maintain a steady pace and keep your head up.
• Be mindful of those around you and stay engaged with your environment.

Carry Essential Items

• Keep your phone easily accessible in case of emergency.
• Have your keys ready when approaching your destination.

Consider Walking with a Companion

• Whenever possible, walk with a friend or in a group.

Use Personal Safety Devices

• Consider carrying a personal alarm or whistle to draw attention if needed.

By following these guidelines, you can help reduce potential risks and improve your personal safety. If you notice any concerns, please report them to the front desk or security team immediately.

Engineer’s Corner:

Washing Machine Maintenance Tip

Routine maintenance of your washing machine will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

Click here to view the November 2026 South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Save This Fall with Starry Internet

Take advantage of a great fall offer! You can get up to a $200 prepaid Mastercard® on plans of 500 Mbps and up and up to 60 days free with code FALL26.

Sign up today and visit starry.com/MoveIn to get started.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet speeds, FREE internet modem and FREE antivirus software, no data caps.

Internet Premier for $30 per month for 3 years. For more details, contact your Spectrum representative, Maneka Scott, at 310-395-8515 or maneka.scott@charter.com.

Zentro (Formerly Bel Air Internet) Promotion

Bel Air Internet, formerly BAI Connect, is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of Zentro’s everyday affordable pricing, including:

• Free Installation
• Plans as low as $35 per month
• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

Window Cleaning Schedule: November 2- November 9 | Stacks 16, 15 and 03/05

This is a reminder that Chamberlin Building Services will continue washing the building’s exterior windows during the week of November 2 to November 9. The anticipated schedule is as follows:

• Monday, November 2: Stack 16
• Tuesday, November 3: Stack 16
• Wednesday, November 4: Stack 16
• Thursday, November 5: Stack 03/05
• Friday, November 6 and finishes Monday, November 9: Stack 03/05

This round of window cleaning includes patio and balcony windows only. Please refer to the attached notice and schedule to find the estimated cleaning date for your stack, identified by the last two digits of your unit number.

The schedule may change due to wind, rain, or equipment issues. Daily updates will be posted on the mailroom bulletin board and sent by email.

Important Reminders:

Clear your patio or balcony at least one day before your scheduled cleaning date. The crew cannot move personal belongings, and items blocking the glass or walls may prevent the windows from being cleaned.

Keep all doors and windows closed while work is underway.

Crews will work between 9:00 AM and 5:00 PM, Monday through Friday, excluding holidays.

Please inspect your windows on the day your stack is cleaned and report any issues to the HOA office.

If you have any questions, please contact the HOA office at 213-742-0387.

Things to Do Around DTLA:

South Park Taco Social Neighborhood Appreciation Event

Join us on Sunday, November 1, from 12:00 PM to 3:00 PM at Audio Graph Brewery for a neighborhood appreciation event featuring delicious tacos from Mariscos Jalisco!

To RSVP you can scan the QR Code that is on the attached flyer.

Come Join the fun!

SNPA Community Planting Day

Help your neighborhood plant the 11th street Native Pollinator Corridor on Saturday, November 7th from 9am to 1pm on 11th street.

If you are looking to volunteer: tinyurl.com/native11thstreet

SPNA 6th Annual Howl-O-Ween Dog Costume Event

Come join your neighbors and fur babies for SPNA’s 6th Annual Howl-O-Ween Dog Costume event is Saturday, October 31 at 3:30 pm at Audio Graph on 12th and Olive.

Admission is free with prizes and treats and a costume contest at 4pm.

Please RSVP: shorturl.at/umcdo

Volante- A Bespoke Dining Journey Above L.A.

Step into Volante, an intimate and one-of-a-kind culinary destination inspired by the sophisticated speakeasies of Buenos Aires’ elegant Recoleta neighborhood. With just eight seats surrounding a crescent-shaped counter, guests enjoy a front-row view of the exhibition-style kitchen, where each dish is thoughtfully crafted, meticulously prepared, and beautifully presented.

Join us high above Los Angeles on the 24th floor of The Ritz-Carlton at Sendero for an extraordinary evening of elevated dining, intimate hospitality, and unforgettable flavors.

Availability until October 31st.

More information or to reserve a date: Resy Los Angeles

19th Annual DTLA Halloween Festival for Kids

This Halloween, bring your little ones to Downtown LA for a night they’ll never forget! Enjoy trick-or-treating at real doors, meet-and-greets with favorite characters, live performances, hands-on arts & crafts, dancing, and tons of spooktacular giveaways—perfect for kids ages 2–8.

Purchase your tickets before October 31 to save time (and money!) on Halloween night.

Click here for any event information Halloween Festival for Kids

Brunch at La Lo La Rooftop at Moxy and AC Downtown Los Angeles

Your weekend has just got an upgrade. Enjoy Brunch at La Lo La Rooftop, every Saturday and Sunday from 12PM-3PM. Come join 34 stories above DTLA for chef-crafted bites, cocktails, and skylines views that pair perfectly with your weekend plans.

Dates and Time: Sunday, August 16th, 2026 to Sunday January 3rd, 2027

If you need any additional information or looking into special private event for you and your friends. La Lo LA Rooftop

Building Safety Tip:

Parking Space Reminder for All Residents

We’d like to remind all residents of the importance of maintaining a safe, secure, and clean parking environment.

On October 30, 2026, the Association successfully addressed a security concern by having three suspicious individuals escorted out of the building. Unfortunately, theft and other security concerns remain ongoing issues in Downtown Los Angeles. Please take a moment to review and follow the guidelines below to help keep our garage areas safe and ensure compliance with community standards.

Keep Your Parking Space Clear

Storing personal items—such as boxes, furniture, gas cans, old paint, car parts, household goods, basically anything—in your parking space is not permitted under Luma’s governing documents. These items not only present a safety and fire hazard but also obstruct cleaning and routine maintenance, and they are unsightly. Please remove any stored items to avoid violation notices and help us maintain a tidy, hazard-free garage.

Lock Your Vehicle

Always ensure your vehicle is locked, even if you are stepping away for just a few minutes. Crimes of opportunity can happen quickly, and an unlocked car is an easy target. Taking a moment to double-check your locks significantly reduces the risk of theft or tampering.

Remove Valuables

Do not leave valuables—such as electronics, bags, loose change, or even clothing—inside your vehicle. Even seemingly minor items can attract unwanted attention and increase the risk of break-ins. This applies whether you are parked in the garage or on the street; a clean, empty interior is one of the best deterrents.

Report Suspicious Activity

If you observe any suspicious behavior in the garage or near any of the garage gates, please report it immediately to the front desk or building staff. Your vigilance helps keep the community secure and supports the safety of all residents.

Guest Vehicle Protocol

If you have a guest or family member visiting the building who requires parking, please contact the Front Desk to determine whether a space is available and to obtain a parking pass and garage access instructions.

Please do not manually press the override button at the gate, as this may allow unauthorized individuals or trespassers access to the garage.

Residents and guests may only park in LUMA-designated parking areas. Parking on the Elleven side of the garage is prohibited unless specifically authorized by Elleven Management.

Please do not park in Elleven accessibility spaces, EV charging spaces, or any spaces assigned to Elleven residents or operations.

Unauthorized vehicles may be cited, towed, or subject to other enforcement actions without notice.

Your cooperation makes a big difference in preserving the quality of life at Luma. Thank you for doing your part!

Engineer’s Corner:

Garbage Disposal Maintenance Tip

Routine maintenance to your garbage disposal will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

October 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Save This Fall with Starry Internet

Kick off September with a great offer for you! You can get up to a $200 prepaid Mastercard® on plans 500 Mbps and up and up to 60 days free with code FALL26

Sign up today and visit starry.com/MoveIn to get started.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Maneka Scott at 310-395-8515 or email at maneka.scott@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, you are required by the Association’s governing documents to maintain your property. A-1Duct Cleaning is offering Luma homeowners a bulk discount on dryer vent cleaning services. The more participants we have, the greater the discount on this essential maintenance.

There is still room to sign up of interested. Date will be for the following week. Please notify front desk at frontdesk@lumahoa.com

Window Cleaning Schedule: October 19–23 | Stacks 02, 04, 06, and 08

This is a reminder that Chamberlin Building Services will continue washing the building’s exterior windows during the week of October 19–23. The anticipated schedule is as follows:

• Monday, October 19–Tuesday, October 20: Stack 02
• Wednesday, October 21–Thursday, October 22: Stack 04/06
• Friday, October 23: Stack 08

This round of window cleaning includes patio and balcony windows only. Please refer to the attached notice and schedule to find the estimated cleaning date for your stack, identified by the last two digits of your unit number.

The schedule may change due to wind, rain, or equipment issues. Daily updates will be posted on the mailroom bulletin board and sent by email.

Important Reminders:

Clear your patio or balcony at least one day before your scheduled cleaning date. The crew cannot move personal belongings, and items blocking the glass or walls may prevent the windows from being cleaned.

Keep all doors and windows closed while work is underway.

Crews will work between 9:00 AM and 5:00 PM, Monday through Friday, excluding holidays.

Please inspect your windows on the day your stack is cleaned and report any issues to the HOA office.

If you have any questions, please contact the HOA office at 213-742-0387.

Things to Do Around DTLA:

Volante- A Bespoke Dining Journey Above L.A.

Step into Volante, an intimate and one-of-a-kind culinary destination inspired by the sophisticated speakeasies of Buenos Aires’ elegant Recoleta neighborhood. With just eight seats surrounding a crescent-shaped counter, guests enjoy a front-row view of the exhibition-style kitchen, where each dish is thoughtfully crafted, meticulously prepared, and beautifully presented.

Join us high above Los Angeles on the 24th floor of The Ritz-Carlton at Sendero for an extraordinary evening of elevated dining, intimate hospitality, and unforgettable flavors.

Here are a few dates that are available. Availability unit October 31st.

• Saturday, Oct 3, 2026 7pm – 9pm
• Tuesday, Oct 6, 2026 7pm – 9pm

More information or to reserve a date: Resy Los Angeles

19th Annual DTLA Halloween Festival for Kids

This Halloween, bring your little ones to Downtown LA for a night they’ll never forget! Enjoy trick-or-treating at real doors, meet-and-greets with favorite characters, live performances, hands-on arts & crafts, dancing, and tons of spooktacular giveaways—perfect for kids ages 2–8.

Purchase your tickets before October 31 to save time (and money!) on Halloween night.

Click here for any event information Halloween Festival for Kids

Brunch at La Lo La Rooftop at Moxy and AC Downtown Los Angeles

Your weekend has just got an upgrade. Enjoy Brunch at La Lo La Rooftop, every Saturday and Sunday from 12PM-3PM. Come join 34 stories above DTLA for chef-crafted bites, cocktails, and skylines views that pair perfectly with your weekend plans.

Dates and Time: Sunday, August 16th, 2026 to Sunday January 3rd, 2027

If you need any additional information or looking into special private event for you and your friends. La Lo LA Rooftop

Building Safety Tip:

Parking Garage Rules and Safety Reminder

Your safety and the safety of your neighbors is a top priority. We kindly ask everyone to help maintain a safe environment in our parking garage and driveways by following these important rules:

• Always obey the posted 5 mph speed limit.
• Come to a complete stop at all stop signs.
• Follow the directional arrows in the garage.
• Use extra caution around all blind turns, corners, and pedestrian areas.

Please drive slowly and remain alert for pedestrians, children, pets, and other vehicles. Even at low speeds, accidents can cause serious injury or property damage. These rules are in place to protect everyone in our community.

We appreciate your cooperation and commitment to making Luma a safe place to live.

Engineer’s Corner:

Smoke Detector Maintenance Tip

Routine maintenance to your smoke detectors will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

October 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Save This Fall with Starry Internet

Kick off September with a great offer for you! You can get up to a $200 prepaid Mastercard® on plans 500 Mbps and up and up to 60 days free with code FALL26

Sign up today and visit starry.com/MoveIn to get started.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Maneka Scott at 310-395-8515 or email at maneka.scott@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

Dear Luma Residents,

Friendly Reminders:

2026 Board of Directors Election – Please Vote!

Homeowners Reminder: Please Vote! (If you rent, this doesn’t apply to you.)

Just a friendly reminder that the 2026 Board of Directors Election will take place at the Annual Meeting on Wednesday, October 14, 2026. Two Board positions are open for three-year terms.

If you are voting electronically, please check your email (including your spam/junk folder) for voting instructions from The Inspectors of Election (TIE).

If you selected a paper ballot, please complete and return it as soon as possible. Paper ballots must be received by October 14 at 4:00 PM.

If you have not received your ballot or have questions, please contact TIE at Luma@tieivote.com or 888-211-5332.

Thank you for taking the time to participate in the election!

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, you are required by the Association’s governing documents to maintain your property. A-1Duct Cleaning is offering Luma homeowners a bulk discount on dryer vent cleaning services. The more participants we have, the greater the discount on this essential maintenance.

Last date of session will be Monday, October 5th. There is still room to sign up of interested.

Window Cleaning Begins October 13

A reminder that Chamberlin Building Services will begin washing the building’s exterior on Tuesday, October 13, with completion expected around November 17. This round includes patio and balcony windows only. Please refer to the notice and schedule enclosed to find the estimated date for your stack (the last two digits of your unit number).

A few things to keep in mind:

• Clear your patio or balcony at least one day before your stack is scheduled. The crew cannot move personal items, and anything blocking the glass or walls may prevent cleaning.
• Keep your doors and windows closed while work is underway.
• Crews work 9 am to 5 pm, Monday through Friday, excluding holidays.
• Dates may shift due to wind, rain, or equipment issues. Daily updates will be posted on the mailroom bulletin board and sent by email.

Please check your windows on the day your stack is cleaned and report any issues to the HOA office.

Questions? Contact the HOA office at 213-742-0387.

Things to Do Around DTLA:

CicLAvia- Heart of LA

Join CicLAvia on Sunday, October 11, from 9:00 AM–4:00 PM for its 68th car-free open streets event, connecting several historic Los Angeles neighborhoods.

Enjoy 6.5 miles of car-free streets by walking, jogging, biking, roller skating, or simply exploring and enjoying the day. The event is free and open to all ages and abilities.

Four hubs along the route will offer family-friendly activities, restrooms, free water refill stations, basic bike repair, bike parking, seating areas, first aid, and free pedicab rides:

• Echo Park Hub
• Chinatown Hub
• Little Tokyo Hub
• Mariachi Plaza Hub

Please note that only people-powered vehicles are permitted along the route.

For route information, safety guidelines, and event details, visit CicLAvia. Attached is the map of the route.

Volante- A Bespoke Dining Journey Above L.A.

Step into Volante, an intimate and one-of-a-kind culinary destination inspired by the sophisticated speakeasies of Buenos Aires’ elegant Recoleta neighborhood. With just eight seats surrounding a crescent-shaped counter, guests enjoy a front-row view of the exhibition-style kitchen, where each dish is thoughtfully crafted, meticulously prepared, and beautifully presented.

Join us high above Los Angeles on the 24th floor of The Ritz-Carlton at Sendero for an extraordinary evening of elevated dining, intimate hospitality, and unforgettable flavors.

Here are a few dates that are available. Availability unit October 31st.

• Saturday, Oct 3, 2026 7pm – 9pm
• Tuesday, Oct 6, 2026 7pm – 9pm

More information or to reserve a date: Resy Los Angeles

19th Annual DTLA Halloween Festival for Kids

This Halloween, bring your little ones to Downtown LA for a night they’ll never forget! Enjoy trick-or-treating at real doors, meet-and-greets with favorite characters, live performances, hands-on arts & crafts, dancing, and tons of spooktacular giveaways—perfect for kids ages 2–8.

Purchase your tickets before October 31 to save time (and money!) on Halloween night.

Click here for any event information Halloween Festival for Kids

Brunch at La Lo La Rooftop at Moxy and AC Downtown Los Angeles

Your weekend has just got an upgrade. Enjoy Brunch at La Lo La Rooftop, every Saturday and Sunday from 12PM-3PM. Come join 34 stories above DTLA for chef-crafted bites, cocktails, and skylines views that pair perfectly with your weekend plans.

Dates and Time: Sunday, August 16th, 2026 to Sunday January 3rd, 2027

If you need any additional information or looking into special private event for you and your friends. La Lo LA Rooftop

Building Safety Tip:

Emergency Contact & Wellness Check Information

At Luma, the safety and well-being of our residents is a priority. We encourage all residents to ensure they have an emergency contact listed on their resident portal profile.

While this is not mandatory, we strongly recommend designating a trusted family member or friend who can be contacted in the event of an emergency and, if necessary, be granted access to your floor using the spare key on file to check on your well-being.

If you do not have an emergency contact available, a wellness check through the appropriate authorities may be requested if there is a concern about your well-being.

If you would like to add or update an emergency contact, please provide the contact information to Adrian Guzman, Manager Assistant at aguzman@actionlife.com, so it can be added to your resident portal profile. Attached will be the Luma guest Authorization Form to fill out and return to Adrian or the front desk team.

Thank you for helping us maintain a safe and supportive community at Luma.

Engineer’s Corner:

Door and Door Hardware Maintenance Tip

Routine maintenance to your door and door hardware will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

General Announcements:

South Park Neighborhood Newsletter

October 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Save This Fall with Starry Internet

Kick off September with a great offer for you! You can get up to a $200 prepaid Mastercard® on plans 500 Mbps and up and up to 60 days free with code FALL26

Sign up today and visit starry.com/MoveIn to get started.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Maneka Scott at 310-395-8515 or email at maneka.scott@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a