Welcome to Luma

Manager’s Messages

Community Updates for 3/20/26

Dear Luma Residents,

Friendly Reminders:

Unit Information Update

If you have a new phone number or have purchased a new vehicle, please remember to update your information with the Front Desk. Keeping your contact details, vehicle information, and guest list current helps ensure smooth communication and service.

Attached are the necessary forms for your convenience, or the Front Desk staff can provide printed copies upon request.

Kitchen Drain Cleaning and Smoke Detector Inspection Coming Soon

Luma will have an upcoming kitchen drain cleaning and smoke detector inspection that will begin Tuesday, April 6th. More details to come.

Luma Window Washing

Luma will begin their window washing starting Monday, April 13th. Management will send an email when each stack starts and will place in mail room bulletin board and elevators.

Things To Do Around DTLA:

Bunny at The Bloc

Celebrate the season with The Bunny at The Bloc on Saturday, March 21 from 10:00 AM – 1:00 PM.

Enjoy a fun-filled day featuring:

  • Complimentary photos with The Bunny (physical and digital copies) – families and well-behaved pets welcome
  • Face painting
  • Arts & crafts for all ages
  • Retailer Egg Hunt Adventure throughout participating stores

Come celebrate spring with family-friendly activities, smiles, and plenty of photo-worthy moments! Click to RSVP

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

  • Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
  • Family Crafts- Every 3rd Sunday from 11am to 1pm
  • GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Building Safety Tips:

If you experience a slow drain or backup in your sink or garbage disposal, it may indicate a blockage that requires maintenance.

Drain & Garbage Disposal Reminder

We’ve seen a few preventable clogs lately that affect everyone’s plumbing system. Following a few simple habits can save you (and the building) from costly repairs, water damage, and emergency service calls.

Here’s your easy-to-follow guide to protecting our drains and garbage disposals:

What’s Safe to Send Down the Drain

Only water, soap, human waste and toilet paper belong in any drain.

For garbage disposals: small, soft food particles only.

What Should NEVER Go Down Any Drain or Disposal

Food waste (scraped into the trash or compost first)

Grease, oils, or fats (they solidify in pipes)

“Flushable” wipes, baby wipes, or any wipes

Paper towels, napkins, or tissues

Hair, dental floss, cotton swabs, or feminine products

Coffee grounds, eggshells, bones, potato peels, or fibrous vegetables (celery, onion skins, etc.)

Chemicals, paint, or medications

How to Use Your Garbage Disposal the Right Way (Step-by-Step)

Run cold water before, during, and after using the disposal.

Turn on the disposal and slowly feed in small amounts of food at a time.

Let it run for 10–15 seconds after the food is gone.

Keep the water running for another 10–15 seconds to flush everything through the pipes.

Never turn off the water while the disposal is still running.

Pro Tips to Prevent Problems

Once a week, pour a cup of baking soda + 1 cup of white vinegar down each drain, let it fizz for 15 minutes, then flush with hot water. (This is a safe, natural way to keep lines clear.)

Install a sink strainer or catch basket to trap food particles.

Run your dishwasher regularly—standing water can cause odors and buildup.

Important Warning

Do NOT use Drano, Liquid Plumer, or any chemical drain cleaners. These products can damage pipes, create toxic fumes, and actually make clogs worse over time. If you have a slow drain, please contact a plumber.

By following these simple guidelines, you’re helping prevent leaks, backups, and water intrusion issues that can affect neighboring units and Common Areas.

Thank you for being such great stewards of our building! Your cooperation keeps Luma clean, safe, and running smoothly for everyone.

Engineer’s Corner:

Washing Machine Maintenance Tips

Routine maintenance to your dryer will ensure proper operation and help prevent potential issues in the future.

Please see the attachment for additional information and maintenance tips.

South Park Neighborhood Newsletter

March 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

/ Manager's Messages

Community Updates for 3/6/2026

Dear Luma Residents,

Friendly Reminders:

Building Construction

Please be advised that construction work is currently taking place on the 11th.

Residents may experience noise or loud disturbances during this time.

Thank you for your understanding.

Things To Do Around DTLA:

ASICS Los Angeles Marathon 2026

Sunday, March 8th 2026

The ASICS Los Angeles Marathon course takes you from “Stadium to the Stars,” showcasing the vibrant neighborhoods and iconic landmarks of this dynamic city. Whether you’re a seasoned marathoner or a first-time participant, the Los Angeles Marathon offers an unforgettable experience for runners of all levels.

Highlights of the ASICS Los Angeles Marathon include:

  • The thrill of running through one of the world’s most famous cities, supported by world-class operations and race support
  • Live entertainment and enthusiastic crowds cheering you on every step of the way
  • A participant T-shirt and finisher medal you’ll be proud to show off
  • The final stop in the Conquer LA Challenge medal series

For more information about the marathon ASICS Los Angeles Marathon – March 8, 2026 – The McCourt Foundation

Course Map and Route: Course Map

The ASICS Los Angeles Marathon is hosted by The McCourt Foundation. Your participation supports its mission to cure neurological diseases and empower communities to build a healthier world.

Family Events at Grand Central Market

Every member of the family is invited to participate in Grand Central Market’s monthly family crafting day. Activity changes monthly.

This event is free and supplies are included. Hosted by Design HiveLA.

Location: Grand Central Market 317 S Broadway Los Angeles, CA 90013

  • Market Mariachi- Every 2nd and last Sunday from 1pm to 3pm
  • Family Crafts- Every 3rd Sunday from 11am to 1pm
  • GCM Bazaar- Every weekend of month from 11am to 5pm

For more information, click here Events – Grand Central Market

Winter FitspoLA at The Bloc

Kick off the new year with free community fitness classes on the second Saturday of each month at The Bloc! Stay after class to enjoy wellness pop-ups featuring health-focused brands.

Dates & Classes:

March 14

• 9:30 AM – All-Levels Yoga Flow

• 11:00 AM – Zumba

  • Classes are free and open to the public. Registration required.
  • Bring water and a workout mat.
  • Event parking available for $15.

Move, sweat, and start your year strong!

Building Safety Tips:

If you ever encounter an emergency situation, please remember to use the nearest stairwell to exit the building safely.

If You Hear The Fire Alarm

  • When leaving your unit, feel the door with the back of your hand before opening it. Do not open the door if it feels hot. Close the door behind you when exiting, but do not lock it.
  • Do not return to your unit for personal belongings.
  • If smoke is present, stay low to the ground. The cleanest air is typically about 12 inches above the floor. Do not attempt to run through flames.
  • Do not use elevators during a fire alarm. If you are already in an elevator when the alarm sounds, do not press the emergency stop button.
  • Evacuation Procedures: If a fire alarm or public address (P.A.) announcement instructs evacuation, all occupants must immediately exit the building using the stairwells and proceed to the designated meeting location at the corner of Grand Avenue and 11th Street, approximately 300 feet east of the building.

Assistance During an Evacuation

If you have a temporary or permanent physical condition that may make evacuation difficult, please notify the Management Office. Provide your name and unit number, which will be shared with the Fire Department so assistance can be provided if needed.

If you have any questions about Luma’s emergency procedures or need after-hours contact information, please reach out to the Front Desk team. We are always happy to assist.

Engineer’s Corner:

Garbage Disposal Care

Proper garbage disposal care helps prevent clogs, odors, and costly repairs. By following a few simple maintenance tips, you can keep your disposal running efficiently and extend its lifespan.

Please see the attachment for additional information and maintenance tips.

South Park Neighborhood Newsletter

March 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

/ Manager's Messages

Community Updates for 2/20/2026

Dear Luma Residents,

Community ReminderWorking Together Respectfully

We are proud of the strong sense of community at Luma and appreciate the positive relationships residents have with our staff. As a reminder, the Association expects all interactions with staff and vendors to remain courteous, professional, and respectful at all times.

Our team is here to support residents and help maintain the high level of service our community expects. If you have a concern, question, or service request, we encourage you to share it through the appropriate management channels so it can be addressed as quickly and effectively as possible.

Please note that the Governing Documents prohibit behavior that is disruptive, abusive, harassing, or that interferes with the Association’s operations or the ability of staff to perform their duties. Conduct that violates these standards may be subject to enforcement action.

Thank you for helping us maintain a welcoming, professional, and respectful environment for everyone in the community.

Friendly Reminders:

Building Construction

Please be advised that construction work is currently taking place on the 11th,12th and 17th floor.

Residents may experience noise or loud disturbances during this time.

Thank you for your understanding.

Winter FitspoLA at The Bloc

Kick off the new year with free community fitness classes on the second Saturday of each month at The Bloc! Stay after class to enjoy wellness pop-ups featuring health-focused brands.

Dates & Classes:

February 14

• 9:30 AM – All-Levels HIIT

• 11:00 AM – Zumba

March 14

• 9:30 AM – All-Levels Yoga Flow

• 11:00 AM – Zumba

  • Classes are free and open to the public. Registration required.
  • Bring water and a workout mat.
  • Event parking available for $15.

Move, sweat, and start your year strong!

Smells in the Hallway

We kindly ask for your mindfulness when engaging in activities such as cooking aromatic foods, smoking within your unit, or using heavily fragranced items. In a high-rise community, these scents can occasionally travel beyond your unit and into the corridors. As some individuals are more sensitive to scents, we encourage everyone to be considerate, as any odors that interfere with the enjoyment of another resident’s unit may be considered a violation of Luma’s governing documents.

To minimize the impact of odors, we recommend:

  • Opening your windows to ventilate and disperse any strong scents.
  • Using air purifiers to improve air quality and remove contaminants.
  • Checking the seal at the bottom of your door to help prevent odors from spreading into the hallways.

We are currently investigating several hallways to identify the source of the odor. If you notice the smell or observe anyone smoking in the building, please report it to the front desk immediately so the matter can be addressed promptly.

Thank you for your understanding and cooperation in maintaining a pleasant living environment for all.

South Park Neighborhood Newsletter

February 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

/ Manager's Messages

Community Updates for 2/13/2026

Dear Luma Residents,

Friendly Reminders:

Fire Life Safety Training

Resident training for emergency procedures will be held on Wednesday, February 18th, at 7:15 PM on the terrace.

If you’ve never attended a training session at Luma or if it’s been a while and you need a refresher, please join us. We encourage all residents to attend.

Building Construction

Please be advised that construction work is currently taking place on the 11th,12th and 17th floor.

Residents may experience noise or loud disturbances during this time.

Thank you for your understanding.

Winter FitspoLA at The Bloc

Kick off the new year with free community fitness classes on the second Saturday of each month at The Bloc! Stay after class to enjoy wellness pop-ups featuring health-focused brands.

Dates & Classes:

February 14

• 9:30 AM – All-Levels HIIT

• 11:00 AM – Zumba

March 14

• 9:30 AM – All-Levels Yoga Flow

• 11:00 AM – Zumba

  • Classes are free and open to the public. Registration required.
  • Bring water and a workout mat.
  • Event parking available for $15.

Move, sweat, and start your year strong!

“With Love from DTLA” Rose Giveaway

Valentine’s Day in DTLA! The DTLA Alliance’s Purple Patrol is back for its third year! On Thursday, February 12, starting at 11:30 a.m., stop by one of the locations below to receive a complimentary red or purple long-stem rose—while supplies last.

Locations:

• 7th Street / Metro Center

• The Bloc

• City National Plaza

• FourFortyFour South Flower

• US Bank Tower

• Jewelry Theatre Building

Share the love this Valentine’s Day!

Valentine’s Day at The Biltmore

Enjoy a romantic, candle-lit Valentine’s Day at the historic Gallery Bar & Grill, featuring a carefully curated three-course menu with a complimentary Champagne toast.

  • Afternoon Tea $85 per person plus tax and service charge
  • Valentine’s Day Dinner $135 per person plus tax and service charge.

For reservations, click here on Open Table The Biltmore Los Angeles Restaurant – Los Angeles, CA | OpenTable

This will be a truly magical evening you and your significant other will not want to miss!

A Valentine’s Chocolate Master Class

Corteza at the Sendero Restaurant @ The Ritz-Carlton

Saturday February 14th from 11:30am to 1:30pm

About:

Celebrate love with a sweet, indulgent experience! Join award-winning pastry chef and master chocolatier François Behuet for an exclusive Valentine’s Day Chocolate Masterclass. Learn the art of chocolate sculpting and create your own decadent masterpiece in this hands-on, take home a branded apron, romantic class—perfect for couples. Water and sparkling wine are included.

Need to Know:

The Chocolate Masterclass is held at Sendero Restaurant on the 24th floor of The Ritz-Carlton, Los Angeles. The class lasts one hour. Valet parking is available for $20 for the first three hours, with additional hours at $20 each. Pricing is $180 per person, plus local taxes and a 20% service charge.

Water and sparkling wine are included.

Smells in the Hallway

We kindly ask for your mindfulness when engaging in activities such as cooking aromatic foods, smoking within your unit, or using heavily fragranced items. In a high-rise community, these scents can occasionally travel beyond your unit and into the corridors. As some individuals are more sensitive to scents, we encourage everyone to be considerate, as any odors that interfere with the enjoyment of another resident’s unit may be considered a violation of Luma’s governing documents.

To minimize the impact of odors, we recommend:

  • Opening your windows to ventilate and disperse any strong scents.
  • Using air purifiers to improve air quality and remove contaminants.
  • Checking the seal at the bottom of your door to help prevent odors from spreading into the hallways.

We are currently investigating several hallways to identify the source of the odor. If you notice the smell or observe anyone smoking in the building, please report it to the front desk immediately so the matter can be addressed promptly.

Thank you for your understanding and cooperation in maintaining a pleasant living environment for all.

South Park Neighborhood Newsletter

February 2026 SPNA Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet is now Zentro Promotion

Formally known as BAI Connect is now Zentro. Customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Installation

• Plans as low as $35 per month

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

/ Manager's Messages

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Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR | flanglois@actionlife.com

Manager Assistant
Adrian Guzman | aguzman@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

 

Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
320 Commerce, Suite 200
Irvine, CA 92602
phone | (949) 450-0202
fax | (949) 450-0303