Manager’s Messages

 Dear Luma Residents,

Elleven Management Update

Ambar Huerta, previously Elleven’s Manager Assistant is now their General Manager. If you see Ambar around, be sure to congratulate her on her new venture.

Balconies

If you have a balcony attached to your unit, please check and make sure there is no still water accruing because the still water encourages mosquitos.

Text Messages from the Front Desk

In an effort to improve communication with residents, you can now send and receive text messages to the front desk for food delivery, guest, or vendor notifications. The texting number is (661) 228-3022. Since we have to manually add names to numbers, please state your name and unit number when you text the front desk. Please continue to use 213-742-0387 to call the front desk.

Guest Parking

Our limited guest parking spaces can be a useful amenity if you have an occasional guest. However, guest parking should not be used as an additional parking space for your unit. If you find yourself using the guest spaces frequently, it may be time to explore nearby options for renting a parking space. Overuse of the guest spaces prevents other residents from utilizing them. Being part of a community is all about sharing. So, please adhere to the designated time frame indicated on your parking pass.

A-1 Dryer Vent Cleaning Dates for Homeowners

As a homeowner, the Association’s governing documents require you to maintain your property. A-1 Duct Cleaning is offering a bulk discount to Luma homeowners for their dryer cleaning services. We are scheduling the first round of dates for next week on Thursday the 28^th, Friday the 29^th, and Saturday the 30^th from 9am-5pm.  If you’ve already signed up, please reach out to Taylor at tjones@actionlife.com and indicate a suitable day and time from the above options. If you haven’t signed up yet but would like to, please reach out to Taylor. Let her know if any of the dates and times listed are convenient for you!

A Taste of South Park is Tomorrow

The South Park Neighborhood Association invites you to ‘A Taste of South Park’ on Saturday, September 23, from 1-6 pm at the corner of Grand and 11th Street. If you missed the deadline to register for a free VIP Wristband ticket valued at $40 on Eventbrite, please reach out to Taylor at tjones@actionlife.com. Due to city codes, no dogs will be allowed inside of the event.

Sounds of South Park at the MOXY AC Hotel DTLA-Top Shelf Brass Band

Elevate your evening with Sounds of South Park- a monthly live music series showcasing Los Angeles performers, adventurous spirit of California. This month Top Shelf Brass Band will be performing, at Bar MOXY. Presented by South Park BID & MOXY AC Hotel, this event is free for all ages. For more information and dates, click here.

Sound Bath Mediation at The Sauna Lab

Looking for a deep relaxation? Join us and the Sauna Lab for a Sound Bath Meditation event on Tuesday, Sept 26th at 7pm, led by Raychel Espiritu. Spots are limited, registration is in-person at The Sauna Lab, from September 10th-16th during business hours.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence. You will find more information on the on the attached flyers.

Starry Promotion

Get a free month of Sarry internet by sharing this referral link with your friends and neighbors; and Starry will give you (and them) a free month of internet when they sign up.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Dear Luma Residents,

9/18 11^th Street Gate Installation Date

Repairs to the 11th Street gate have been scheduled for installation on Monday, September 18. The installation will take approximately two and a half days. During this time, the old gate will be removed, and security will be stationed in the area to prevent unauthorized entry. During the repair period, residents will not be able to exit through the opening and must use the south (alley) gate. We would like to thank everyone for their extraordinary patience during this lengthy repair process.

Text Messages from the Front Desk

In an effort to improve communication with residents, you can now send and receive text messages to the front desk for food delivery, guest, or vendor notifications. The texting number is ‪(661) 228-3022. Please continue to use 213-742-0387 to call the front desk.

Guest Parking

Our limited guest parking spaces can be a useful amenity if you have an occasional guest. However, guest parking should not be used as an additional parking space for your unit. If you find yourself using the guest spaces frequently, it may be time to explore nearby options for renting a parking space. Overuse of the guest spaces prevents other residents from utilizing them. Being part of a community is all about sharing. So, please adhere to the designated time frame indicated on your parking pass.

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, the Association’s governing documents require you to maintain your property. A-1 Duct Cleaning is offering a bulk discount to Luma homeowners for their dryer cleaning services. The more members that sign up, the greater the discount you will receive for this regular maintenance. Please contact Taylor at tjones@actionlife.com to be added to the list.

Sounds of South Park at the MOXY AC Hotel DTLA

Elevate your evening with Sounds of South Park- a monthly live music series showcasing Los Angeles performers, adventurous spirit of California. From Jazz, to Mariachi, to Big Band, to Rock and Roll and everything in between- Sounds of South Park spotlights the eclectic musical tapestry of L.A. Presented by South Park BID & MOXY AC Hotel, this event is free for all ages. For more information and dates, click here.

Sound Bath Mediation at The Sauna Lab

Looking for a deep relaxation? Join us and the Sauna Lab for a Sound Bath Meditation event on Tuesday, Sept 26^th at 7pm, led by Raychel Espiritu. Spots are limited, registration is in-person at The Sauna Lab, from September 10^th-16^th during business hours.

My LA 311

MyLA311 is an excellent resource for LA’s most popular service requests, including graffiti removal, pothole repair, homeless encampment reporting, electronic waste pickup, and more. You can report tent encampments to 311 if you believe there are unsanitary conditions at the encampment, and the City needs to clean up the area.

LADWP Energy Rate Increase

We would like to inform you that the LADWP has recently raised the energy rates. As a result, monthly energy costs may fluctuate. We kindly request your cooperation in being mindful of your energy consumption. 

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence.

Starry Promotion

Starry is running a promo offer for new customers in this building for a free 14-day trial and a $25 Visa® Prepaid Card after installation. For more details and to receive this promotion, go to starry.com/learnmore.If you have questions, please contact our Starry building representative at la-marketing@starry.com or 213-262-8269

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Next week starting on Monday 9/18/2023 at 8am work on the planter located at the south end of the pool will begin.

The planter waterproofing has failed and needs to be replaced.

This area will be partially closed. However, the pool, spa and restrooms will remain open.

Monday, 9/18/2023, the trees, soil and irrigation will be removed from the planter. The soil will be piled on the deck adjacent to the planter.

Tuesday, 9/19/2023, the old waterproofing material will be removed from the planter and the planter prepped for a new waterproof barrier.

Wednesday, 9/20/2023, Install new waterproof barrier.

Thursday, 9/21/2023, Put soil back into planter and install irrigation

Friday, 9/22/2023, any additional work and clean up of the area. Reopen south area of the pool deck.

Dear Luma Residents,

11^th Street Exit Gate Update

The gate has shipped and the delivery of it will be following shortly, so the installation is still on track for September. We will keep you updated regarding any significant developments as communicated by Elleven’s Management team, which is overseeing this project.

Guest Parking

Our limited guest parking spaces can be a useful luxury if you have an occasional guest. However, guest parking should not be used as an extra parking space for your unit. If you find you are using the guest spaces frequently, it may be time to look into nearby lots to rent a parking space. Overuse of the guest spaces prevents other residents from using them.  Being part of a community is all about sharing.  So please adhere to the designated time frame written on your parking pass.

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, the Association’s governing documents require you to maintain your property. A-1 Duct Cleaning is offering a bulk discount to Luma homeowners for their dryer cleaning services. The more members that sign up, the greater the discount you will receive for this regular maintenance. Please see the attached flyer for more information and contact Taylor at tjones@actionlife.com to be added to the list.

RSVP for A Taste of South Park

The South Park Neighborhood Association invites you to ‘A Taste of South Park’ on Saturday, September 23, from 1-6 pm at the corner of Grand and 11th Street. Please check in with the front desk to obtain the code necessary to redeem a free VIP Wristband ticket valued at $40 on Eventbrite. A VIP wristband is required for FREE sampling. For more information, please click here or check out the attached flyer.

Taste of South Park Volunteers

The success of The Taste of South Park on Saturday, September 23, lies with the volunteers who will ensure that our neighbors have a smooth, problem-free, and enjoyable experience. If you are interested in volunteering, please see the attached PDF and contact Debra Shrout at debrajshrout@gmail.com.

My LA 311

MyLA311 is an excellent resource for LA’s most popular service requests, including graffiti removal, pothole repair, homeless encampment reporting, electronic waste pickup, and more. You can report tent encampments to 311 if you believe there are unsanitary conditions at the encampment, and the City needs to clean up the area.

LADWP Energy Rate Increase

We would like to inform you that the LADWP has recently raised the energy rates. As a result, monthly energy costs may fluctuate. We kindly request your cooperation in being mindful of your energy consumption. 

Bake Sale Fundraiser for Maui at Pine & Crane DTLA

Join for a good old fashion bake sale fundraiser at Pine and Crane (1120 S Grand Ave) on Saturday September 9^th. All sales will be donated to Maui United Way. For more details, click here.

Sound Bath Mediation at The Sauna Lab

Looking for a deep relaxation? Join us and the Sauna Lab for a Sound Bath Meditation event on Tuesday, Sept 26^th at 7pm, led by Raychel Espiritu. Spots are limited, registration is in-person at The Sauna Lab, from September 10^th-16^th during business hours.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence.

Starry Promotion

Starry is running a promo offer for new customers in this building for a free 14-day trial and a $25 Visa® Prepaid Card after installation. For more details and to receive this promotion, go to starry.com/learnmore.If you have questions, please contact our Starry building representative at la-marketing@starry.com or 213-262-8269

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Dear Luma Residents,

11^th Street Exit Gate Update

Due to Labor Day, the new estimated ship date for the gate is 9/8, so the installation is still on track for September. We will keep you updated regarding any significant developments as communicated by Elleven’s Management team, which is overseeing this project.

Homeowners Authorization for Receiving Electronic Documents

If you are a homeowner, (you do not rent) please consider signing up to receive disclosure documents via email, which will contribute to reducing Luma’s carbon footprint and expenses. These documents encompass the Annual Financial Review, the Annual Budget, statements, and other materials that are legally obligated to be provided to Association members, aka homeowners. If you’ve already established electronic access to your homeowner’s account, you can give your consent electronically by following the instructions provided in the attached guide. If you’d prefer staff to arrange this option for you, kindly complete the enclosed Authorization form and send it via email to tjones@actionlife.com or through USPS mail.

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, the Association’s governing documents require you to maintain your property. A-1 Duct Cleaning is offering a bulk discount to Luma homeowners for their dryer cleaning services. The more members that sign up, the greater the discount you will receive for this regular maintenance. Please see the attached flyer for more information and contact Taylor at tjones@actionlife.com to be added to the list.

Taste of South Park Volunteers

The success of The Taste of South Park on Saturday, September 23, lies with the volunteers who will ensure that our neighbors have a smooth, problem-free, and enjoyable experience. If you are interested in volunteering, please see the attached PDF and contact Debra Shrout at debrajshrout@gmail.com.

Luau Party & Pop Up Market at HiDef

Wallflower Market LA and HiDef Brewing presents the 2^nd annual Luau Party & Pop- up Market this Saturday! From 2-8pm, join at HiDef Brewing (1203 S Olive St.) for Hawaiian Brewing BBQ, face painting, craft beer, tiki cocktails, and more! Dog and kid friendly, the event entry is free. Click here to view more details.

My LA 311

MyLA311 is an excellent resource for LA’s most popular service requests, including graffiti removal, pothole repair, homeless encampment reporting, electronic waste pickup, and more. You can report tent encampments to 311 if you believe there are unsanitary conditions at the encampment, and the City needs to clean up the area.

LADWP Energy Rate Increase

We would like to inform you that the LADWP has recently raised the energy rates. As a result, monthly energy costs may fluctuate. We kindly request your cooperation in being mindful of your energy consumption. 

Bike Cage

In accordance with the Bike Cage rules, unregistered and unclaimed bikes found in the bike cage are subject to removal and disposal by the Association. A properly registered bike must have a Luma sticker affixed to it and registered with the Association. If you need to register your bike, please contact Taylor at tjones@actionlife.com. Our objective is to ensure that all bikes in the cage are appropriately registered.

As a general reminder, please exercise caution when storing expensive items and refrain from storing any loose items in the bike cage.

Thank you for your cooperation and understanding.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence.

Starry Promotion

Starry is running a promo offer for new customers in this building for a free 14-day trial and a $25 Visa® Prepaid Card after installation. For more details and to receive this promotion, go to starry.com/learnmore.If you have questions, please contact our Starry building representative at la-marketing@starry.com or 213-262-8269

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.