Welcome to Luma

Manager’s Messages

Community Update 6/18/21

DTLA Strong Meeting Tuesday, June 22nd at 6:30pm

DTLA Strong is an independent advocacy group made up of DTLA residents.  Come and meet your building captain this Tuesday in Elleven’s lobby, pizza and wine included.  Please see the attached flyer for more information.

TONIGHT: The Future of Art & Technology

Thanks to increased capacity, there are a few tickets left for tonight’s panel discussion on the Future of Art & Technology! Join us from 5:30 to 7 at HiDef Brewing. Click here to see details and RSVP. (If you can’t make it in person, watch the livestream here)

Internet Promotion from Starry

To officially kick off the summer season, Starry Internet is offering an exclusive promotion to our community: 2 months FREE + a $50 Amazon gift card to try their $50/mo. plan. Sign up by Wednesday, June 30 to save $100 on your internet bill and get yourself something for some fun in the sun. A number of residents here have already switched to Starry.

Sign Up Here: starry.com/Summer2Free

Promo Code: SUMMER50

Expires: 6/30/21

If you have questions, visit starry.com/Summer2Free or contact a Starry expert at: eventsla@starry.com or 213-262-8269

Terrace, Pool and Spa – Pet Rule Reminders

Pets are allowed on the terrace, under the control of their handler or carried, at all times.  It is a violation to allow dogs to roam freely with leashes dragging behind them and we recommend you don’t allow pets on the furniture to avoid extra cleaning fees.  Please keep in mind that many of your neighbor’s homes are immediately adjacent to this space therefore you are required to keep all noise to reasonable levels especially during the early morning and late evening hours.  Please don’t use the terrace area for your pet’s bathroom breaks, as it was not intended for this purpose.  Pets are not allowed in the pool/spa area.  See the attachment for a complete listing of all the Terrace, Pool and Spa Rules.

EV Charging Installation Update

The EverCharge team will be onsite next week Monday through Friday working on the basement level, 1st, 2nd and 3rd floors starting at 9AM each day.  They’ll be installing conduit on all of those floors, drilling and hammering.  For yours and their safety, please follow all instructions from the EverCharge team.  

Sounds of South Park

Jessica Louise will be at Sounds of South Park this Friday, June 18th.  Join them from 6-8pm at South Park Commons and visit southpark.la/music for more information.

SPBID – Donate the thank you fund

A couple of weeks ago, SPBID launched the thank you fund – a program to thank South Park’s healthcare workers and support local eateries.  All of the money raised by the fund will be used to treat  healthcare workers to a snack, a beverage, or a meal at local restaurants, bars, and cafes.  Learn more and make a donation.

Have a great weekend! 

/ Manager's Messages

Community Updates – 6/4/21

Alley Gate Update

The latest update is that the repair parts have been shipped and are expected to arrive next Wednesday, with a scheduled installation of Thursday, June 10th.  We will continue to provide updates as they become available.  Thank you for your patience.   

Crime Prevention Advisory

Keep an eye out for any activity that appears out of the ordinary and report any suspicions, concerns or potential security threat to the front desk (213) 742-0387. A phone call can be very helpful in preventing and decreasing security risks. Your cooperation is appreciated by all who call Luma their home. 

EV Charging Installation Update

The EverCharge team will be onsite next week Monday through Friday working on the basement level, 1st, 2nd and 3rd floors starting at 9AM each day.  They’ll be installing conduit on all of those floors, drilling and hammering.  For yours and their safety, please follow all instructions from the EverCharge team.  

Mask Wearing in the Common Areas

It is important that every resident and guest of LUMA wear a proper face covering and adhere to social distancing rules when in the common areas, including the gym, hallways, and elevators. Please help to protect everyone’s health and safety by following these rules.If you choose not to wear a proper face covering, please do not access the common areas or elevators.  Non-compliance may result in a hearing, fines, or other disciplinary action within the confines of the governing documents. So be a good neighbor and please wear a mask!  If you see someone in the common area not wearing a mask, please report it to staff.

Architectural Review Committee Member(s) Wanted 

We are seeking a candidate(s) to serve on Luma’s Architectural Review Committee (ARC).   Currently we are receiving from 1 to 3 applications to remodel or refresh homes per month.  The requests range from painting and blinds to total remodels.  Interested parties who can read plans or have any construction or architectural experience are welcome.  Please contact Lori Shilling lshilling@actionlife.com or Francis Langlois flanglois@actionlife.com for more information.

End of Gym Share Period June 15th

Reminder that the gym sharing trial period with the Elleven community will end on June 15th.  The Board has decided this will not become a permanent arrangement.

Sounds of South Park

Christa Stevens and Marco Antonio Lozano will be at Sounds of South Park this Friday, June 4th.  Join them from 6-8pm at South Park Commons and visit southpark.la/music for more information.

SPBID – Donate the thank you fund

Last week SPBID launched the thank you fund – a program to thank South Park’s healthcare workers and support local eateries.  All of the money raised by the fund will be used to treat healthcare workers to a snack, a beverage, or a meal at local restaurants, bars, and cafes.  Learn more and make a donation.

Have a great weekend!

/ Manager's Messages

Life Safety Equipment Re-test on 6/10/21

Next Thursday 6/10/2021 at 7:30 am there will be a re-testing of the following life safety emergency systems for the LUMA building. There will be no alarms or noise before 9:00 am.

*Proper closing of elevator lobby fire doors.

*Elevator emergency power transfer switch.

*Testing of the fire alarm speakers on floors 15-Roof.

*Testing of 15th floor emergency lighting.

*At 11:30 am normal power will be shut down for approximately 45 minutes. The building will be running on emergency power. There is no emergency power available for any of the units.

*Elevators will be tested and running on emergency power at 11:30 am. Try to avoid the use of the elevators while the building is on emergency power.

*There will be no air conditioning available for the units during the power shut down.

*Please shut down all electronics before this shut down.

*There will be no water available during this time. Do not attempt to use any water during the outage. Using water will cause air to enter into the plumbing system causing water balancing issues.

*Floors 1-2 will continue to have water available.

Once power has been restored you can bring all electronics back on and begin using the water 20 minutes after. Thank you,

/ Manager's Messages

Community Updates – May 28, 2021

Alley Gate Update

Elleven Management continues to work with the gate vendor, Rytec, and the latest update is there will be a delay of approximately 1 to 2 weeks before the parts will be shipped to us due to a shortage of shipping crates.  Rytec assures us we are high priority for the repair once the parts come into their shop.  We will continue to provide updates as they become available.  Thank you for your patience.   

Sounds of South Park

Sergio Snow will be back at Sounds of South Park this Friday, May 28st.  Join them from 6-8pm at South Park Commons.

VOTE: Best of Downtown

Voting is open for the Annual LA Downtown News “Best of Downtown” and continues until noon on June 21st. Vote for your favorite South Park businesses! day per device) for your favorite South Park businesses! Click here for rules and to vote.

Covid Safety in Yellow Tier  
Whether you’re ordering take-out, dining indoors or outdoors, or visiting a local business – please wear a mask where required, practice physical distancing, and help keep South Park safe. To see current COVID-19 trends, vaccination information, what’s open, and industry-specific guidelines, visit the LA County COVID-19 Homepage.

Architectural Review Committee Member(s) Wanted 

We are seeking a candidate(s) to serve on Luma’s Architectural Review Committee (ARC).   Currently we are receiving from 1 to 3 applications to remodel or refresh homes per month.  The requests range from painting and blinds to total remodels.  Interested parties who can read plans or have any construction or architectural experience are welcome.  Please contact Lori Shilling lshilling@actionlife.com or Francis Langlois flanglois@actionlife.com for more information.

EV Charging Installation Update

The EverCharge team will be onsite next week Tuesday through Friday working on the basement level, 1st, 2nd and 3rd floors starting at 9AM each day.  They’ll be installing conduit on all of those floors, drilling and hammering.  For yours and their safety, please follow all instructions from the EverCharge team.

Mask Wearing in the Common Areas

It is important that every resident and guest of LUMA wear a proper face covering and adhere to social distancing rules when in the common areas, including the gym, hallways, and elevators. Please help to protect everyone’s health and safety by following these rules.If you choose not to wear a proper face covering, please do not access the common areas or elevators.  Non-compliance may result in a hearing, fines, or other disciplinary action within the confines of the governing documents. So be a good neighbor and please wear a mask!  If you see someone in the common area not wearing a mask, please report it to staff.

Happy Memorial Day!

The Management office will be closed in observance of Memorial Day.  For Immediate assistance, please contact the Front Desk (213) 742-0387.

Have a great weekend!

/ Manager's Messages

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Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM | flanglois@actionlife.com

Manager Assistant
Lori Shilling | lshilling@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

Front Desk Supervisor
Bryan Almeida | balmeida@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303