Manager’s Messages

Community Updates for 10/20/23

 Dear Luma Residents,

10/25 Sounds of South Park at the MOXY AC Hotel DTLA

Elevate your evening with Sounds of South Park- a monthly live music series showcasing Los Angeles performers, adventurous spirit of California. Join us October 25th from 6-8PM for a performance by Mara Kaye and Logan Hone. Presented by South Park BID & MOXY AC Hotel, this event is free and for all ages. For more info, click here.

10/27 Pottery Night Market

Save the Date- Friday, October 27th from 6PM to 9PM Throw Clay LA is having their first ever Pottery Night Market. You’ll be able to pick up beautiful ceramics made by instructors and members, take a stroll through the space, and learn more about the unique DTLA clay studio. Find Throw Clay LA at: 1006 S Olive Street in DTLA. Click here for more information.

10/29 In-N-Out Burger at HiDef Brewing

You are invited to join us for an afternoon of burgers, beers, and good times as we celebrate and give thanks to our local DTLA Community, friends, clients, and neighbors with a community appreciation party at HiDef Brewing Co on Sunday, October 29th from 5:00PM-7:00PM.

10/29 Howl-O-Ween Dog Costume Contest

Get ready for a paw-some time at our Howl-o-ween Dog Costume Contest! Join us at 1114 South Grand Ave from 1PM to 4PM for a day filled with wagging tails and spooky fun. Dress up your furry friend and let them strut their stuff on the “dogwalk” for our panel of judges. For more information and to RSVP for this pawsitively delightful Halloween celebration, click here or see the attached flyer.

I-10 Express Lanes Extension Project

Metro has a plan to make it easier to get around LA, which includes reducing traffic congestion, improving mobility and creating access to opportunities. Select organizations will be offered the opportunity to participate in a paid Community-Based Organization (CBO) Partnership with Metro for the I-10 Express Lanes Extension Project. For more information about the project, click here. 

A-1 Dryer Vent Cleaning Dates for Homeowners

A-1 will be onsite tomorrow to service the remaining dryer vents on the list within a limited time slot. Reach out to Taylor for more information. If you haven’t signed up yet but would like to, please contact Taylor at tjones@actionlife.com .

Deliveries, Guests, and Vendors

If a food delivery, guest, or vendor is sent to your unit without your permission or proper notification from the front desk, please inform Management and provide the day and time of the occurrence. You can send an email to Francis at flanglois@actionlife.com or Taylor at tjones@actionlife.com.

Potted Plants on Balconies

To prepare for the upcoming rainy season, please take special care of any potted plants on your balcony. Too much water will not only kill your plants, but it will also cause leaking onto the balconies below you. So, when it is scheduled to rain, please plan to take your plants inside or find a way to secure them ensuring your plants will not cause any leaking onto the balconies below you.

Text Messages from the Front Desk

In an effort to improve communication with residents, you can now send and receive text messages to the front desk for food delivery, guest, or vendor notifications. The texting number is (661) 228-3022. Since we have to manually add names to numbers, please state your name and unit number when you text the front desk. Please continue to use 213-742-0387 to call the front desk.

Starry Promotion

Get a free month of Sarry internet by sharing this referral link with your friends and neighbors; and Starry will give you (and them) a free month of internet when they sign up.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Community Updates for 10/13/23

Dear Luma Residents,

10/13 Paint and Sip at HiDef Brewing

Join us on the Halloween fun at HiDef Brewing on Friday the 13th from 7PM to 10PM for a spooky paint and sip night! For $35 your ticket includes a beer, a canvas, and paint supplies that will unleash your inner artist. For event details, click here.

10/16 Window Washing October-November

Chamberlin Building Services, Inc. will be starting with Stack 01 on Monday October 16, 2023. Please review the attached schedule to see the estimated date your Stack will be cleaned. For your convenience, a daily schedule will be maintained on the bulletin board in the mailroom, and daily updates will also be emailed. Please see the window cleaning schedule posted in the mailroom for more information.

10/20 Tree Trimming Scheduled

On Friday, October 20th, Viking Tree Service will trim all the trees adjacent to Luma on 11th Street, Hope Street, and most of the silk floss trees on the terrace from 9 am to 5 pm. The process can be noisy, so please plan accordingly. The trees will look significantly different, so don’t be alarmed, as this is a necessary process to keep the trees healthy and thriving.

10/29 In-N-Out Burger at HiDef Brewing

You are invited to join us for an afternoon of burgers, beers, and good times as we celebrate and give thanks to our local DTLA Community, friends, clients, and neighbors with a community appreciation party at HiDef Brewing Co on Sunday, October 29th from 5:00PM-7:00PM.

A-1 Dryer Vent Cleaning Dates for Homeowners

Please stay tuned for the final round of dryer vent cleaning dates. If you haven’t signed up yet but would like to, please reach out to Taylor at tjones@actionlife.com  or Will at wgrove@actionlife.com .

Deliveries, Guests, and Vendors

If a food delivery, guest, or vendor is sent to your unit without your permission or proper notification from the front desk, please inform Management and provide the day and time of the occurrence. You can send an email to Francis at flanglois@actionlife.com or Taylor at tjones@actionlife.com.

Ordering Large Packages?

There has been noticeable increase in large and heavy packages along with the incredible overflow of regular packages. When ordering furniture, appliances, or any other large and heavy item, please contact the front desk to coordinate special arrangements for getting the large package to your unit as soon as possible. Our storage space for such items is limited and consistently handling heavy packages is taxing on our front desk staff.

Text Messages from the Front Desk

In an effort to improve communication with residents, you can now send and receive text messages to the front desk for food delivery, guest, or vendor notifications. The texting number is (661) 228-3022. Since we have to manually add names to numbers, please state your name and unit number when you text the front desk. Please continue to use 213-742-0387 to call the front desk.

Sounds of South Park at the MOXY AC Hotel DTLA

Elevate your evening with Sounds of South Park- a monthly live music series showcasing Los Angeles performers, adventurous spirit of California. Join us October 25th from 6-8PM for a performance by Mara Kaye and Logan Hone. Presented by South Park BID & MOXY AC Hotel, this event is free and for all ages. For more info, click here.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence. You will find more information on the on the attached flyers.

Starry Promotion

Get a free month of Sarry internet by sharing this referral link with your friends and neighbors; and Starry will give you (and them) a free month of internet when they sign up.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Community Updates for 10/6/23

 Dear Luma Residents,

10/7 Filming at Luma

This Saturday, starting at 11:30 am, Backlash Films will be using the lobby, the exterior of Luma, and the freight elevator to film. The producer will have a crew of 20 or fewer, and five actors. Four of the five actors will leave as soon as the lobby scenes are completed. The producer will permit a truck, RV, and picture car along Hope Street in front of the building. The shoot is expected to last until 3:00 pm. Please plan your day accordingly. See flyer located in the mailroom for more information.

10/9 Awning Cleaning on the Terrace

On Monday, October 9th, our Personal Touch & Maintenance (PTC) team will be onsite to clean the 4th floor terrace awnings from 9:00am-5:30pm. During this time, the barbeques will not be available for use.

10/20 Tree Trimming Scheduled

On Friday, October 20th, Viking Tree Service will trim all the trees adjacent to Luma on 11th Street, Hope Street, and most of the silk floss trees on the terrace from 9 am to 5 pm. The process can be noisy, so please plan accordingly. The trees will look significantly different, so don’t be alarmed, as this is a necessary process to keep the trees healthy and thriving.

A-1 Dryer Vent Cleaning Dates for Homeowners

The next round of dryer vent cleaning is scheduled for next week on Tuesday, 10/10, Wednesday, 10/11, and Thursday, 10/12. If you have a preferred time, please contact Taylor or Will for the sign-up link. If you don’t have a specific time preference, please get in touch with Taylor or Will, and we will schedule a slot for you on any of those days that works for you. If you haven’t signed up yet but would like to, please reach out to Taylor at tjones@actionlife.com  or Will at wgrove@actionlife.com .

Deliveries, Guests, and Vendors

If a food delivery, guest, or vendor is sent to your unit without your permission or proper notification from the front desk, please inform Management and provide the day and time of the occurrence. You can send an email to Francis at flanglois@actionlife.com or Taylor at tjones@actionlife.com.

Ordering Large Packages?

There has been noticeable increase in large and heavy packages along with the incredible overflow of regular packages. When ordering furniture, appliances, or any other large and heavy item, please contact the front desk to coordinate special arrangements for getting the large package to your unit as soon as possible. Our storage space for such items is limited and consistently handling heavy packages is taxing on our front desk staff.

Text Messages from the Front Desk

In an effort to improve communication with residents, you can now send and receive text messages to the front desk for food delivery, guest, or vendor notifications. The texting number is (661) 228-3022. Since we have to manually add names to numbers, please state your name and unit number when you text the front desk. Please continue to use 213-742-0387 to call the front desk.

Heat Advisory This Weekend

High temperatures are expected for parts of Los Angeles County this weekend. Your well-being matters most. Stay cool and take it easy!

Coffee with a Cop

Join your neighbors and LAPD on October 12th from 10AM to 12PM at the Starbucks on Grand Ave and 11th to Connect over coffee and a casual conversation about issues that matter to you and the South Park Community.

Sounds of South Park at the MOXY AC Hotel DTLA

Elevate your evening with Sounds of South Park- a monthly live music series showcasing Los Angeles performers, adventurous spirit of California. Join us October 11th from 6-8PM for a performance by Iman Jordan and Aziza Love. Presented by South Park BID & MOXY AC Hotel, this event is free and for all ages. For more info, click here.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence.

Starry Promotion

Get a free month of Sarry internet by sharing this referral link with your friends and neighbors; and Starry will give you (and them) a free month of internet when they sign up.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at Javier.Perez1@charter.com.

Filming Notice for Saturday, October 7th

Filming This Saturday at Luma

Dear residents,

This Saturday, starting at 11:30am Backlash Films will be using the lobby, the exterior of Luma, and one of the elevators to film. The producer will have a crew of 20 or less, and five actors. Four of the five actors will leave as soon as the lobby scenes are completed. Producer will permit for truck, RV and picture car along Hope Street in front of the building. The shoot is expected to last until 3:00pm.

Please plan your days accordingly.

Thank you,
Luma Homeowners Association

Elleven’s Reg. IV Testing, October 3rd

On Tuesday, October 3, 2022, from 7:30am – 5:00pm, Elleven will be performing the Los Angeles Fire Department’s mandatory Chief’s Regulation No. #4 – “Testing of Fire Protection Equipment”.  

Please be advised:
• Testing the roll down gates (fire gates) on all parking levels between Elleven and Luma. The gates descend rapidly and will not stop once they begin. Please take extreme caution when in the vicinity of these gates as you can suffer serious bodily injury and/or death, and your vehicle will sustain severe damage if the gates drop while under them. Please abide by the instructions of testing personnel, who may be at the gate areas during the testing period and posted signs as well. Exercise extreme caution in the garage during the testing period.  

• Please be aware, the alarms are very loud and will disturb infants and small children, and the sound annoys some animals. Please plan accordingly.  

• Please be aware, because the Los Angeles Fire Department’s “Chief’s Regulation No. #4 – Testing of Fire Protection Equipment – is mandated by law, no exceptions can be made to accommodate any special schedules, situations and/or circumstances.  

Please plan your day accordingly, and thank you for your future cooperation during the Los Angeles Fire Department Chief’s Regulation No. #4 – Testing of Fire Protection Equipment.

Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR | flanglois@actionlife.com

Manager Assistant
Taylor Jones | tjones@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

 

Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303