Manager’s Messages

Community Updates – October 22, 2021

Dear Luma Residents,

FRIDAYS: Sounds of South Park – 10/22

Sounds of South Park will continue every Friday at South Park Commons, from 6-8 PM.  This Friday CINIMA will be performing.

Resident Fire/Life/Safety Training – 10/27 at 7:00PM via Remote Access

Resident training for emergency procedures will be held on Wednesday, October 27th at 7:00PM via Google meet.  If you’ve never attended a training session here at Luma or if it’s been a while and you are due for a refresher, please join the training session via Google Meet.  Link to the session: meet.google.com/arw-hxux-gdu

There will be a mandatory evacuation fire drill on Thursday, October 28th from 3:00PM to 4:00PM

Secure 1st Floor Garage to Lobby Entrance Doors

We are looking for a volunteer who can assist us with modifying the doors that lead from the garage to the elevator vestibule on the 1st floor.  We’d like to see if they can be locked which may require a change in the fire exit route.  We would also like to change the doors to include glass panels.  If you have experience with building fire exit routes or have expertise with this type of fire rated door, please contact Francis Langlois (213) 742-0387, we would love to talk with you.

Mask mandate: LA County Health Order Requires Face Coverings Indoors

Los Angeles County Department of Public Health has a mask mandate in effect, requiring residents to wear masks while indoors, regardless of their vaccination status.  That means anyone entering Luma’s common areas must be wearing a properly fitted face covering.  Thank you for your cooperation.

Local Noise Disturbances

For any business that is creating a noise disturbance, you can call: the police using their non-emergency number (877) ASK-LAPD, Maria S. Padilla who is our South Park Liaison LAPD Officer (213) 486-1172 office, (424) 264-1531 cell, or the SPBID (866) 560-9346.  You can also reach out to the front desk (213) 742-0387.

Noise Enforcement Team (213) 996-1250

https://www.lapdonline.org/home/content_basic_view/1031

Commission Investigation Division (213) 996-1210

https://www.lapdonline.org/police_commission/content_basic_view/1084

ABC to file a complaint

For more LAPD contacts please review the attached reference card.     

Community Updates 10/15/2021

Dear Luma Residents,

HIDEF Brewing Company

HIDEF is announcing Trivia Tuesdays and Open Mic Wednesdays!  They are located at 1203 S. Olive Street, DTLA.  Please see the attached flyer for more details.

FRIDAYS: Sounds of South Park – 10/15

Sounds of South Park will continue every Friday at South Park Commons, from 6-8 PM.  This Friday El Alburr will be performing.

This Weekend: Moving Sale at Sandast

Sandast, 1205 S. Hill Street, will be hosting a moving sale this Saturday & Sunday from 2:00 PM – 8:00 PM, featuring leather goods, books, furniture, and antiques. Please see the attached flyer for more details.

Crime Prevention

THE BUILDING, PARKING GARAGE, PERIMITER ~ Please keep an eye out for any activity that appears out of the ordinary and report any suspicions, concerns or potential security threats to the front desk. (213) 742-0387. A phone call can be very helpful in preventing and decreasing security risks. Your cooperation is appreciated by all who call Luma their home.

Please lock your vehicle at all times.  Personal items, including cell phones, GPS devices, laptops or backpacks/purses should be removed from vehicle. If you must leave personal items in your vehicle, place them inside the trunk and/or out of sight.
 

Resident Fire/Life/Safety Training – 10/27 at 7:00PM via Remote Access

Resident training for emergency procedures will be held on Wednesday, October 27th at 7:00PM via Google meet.  If you’ve never attended a training session here at Luma or if it’s been a while and you are due for a refresher, please join the training session via Google Meet.  Link to the session: meet.google.com/arw-hxux-gdu

There will be a mandatory evacuation fire drill on Thursday, October 28th from 3:00PM to 4:00PM

Secure 1st Floor Garage to Lobby Entrance Doors

We are looking for a volunteer who can assist us with modifying the doors that lead from the garage to the elevator vestibule on the 1st floor.  We’d like to see if they can be locked which may require a change in the fire exit route.  We would also like to change the doors to include glass panels.  If you have experience with building fire exit routes or have expertise with this type of fire rated door, please contact Francis Langlois (213) 742-0387, we would love to talk with you.

Mask mandate: LA County Health Order Requires Face Coverings Indoors

Los Angeles County Department of Public Health has a mask mandate in effect, requiring residents to wear masks while indoors, regardless of their vaccination status.  That means anyone entering Luma’s common areas must be wearing a properly fitted face covering.  Thank you for your cooperation.

Local Noise Disturbances

For any business that is creating a noise disturbance, you can call: the police using their non-emergency number (877) ASK-LAPD, Maria S. Padilla who is our South Park Liaison LAPD Officer (213) 486-1172 office, (424) 264-1531 cell, or the SPBID (866) 560-9346.  You can also reach out to the front desk (213) 742-0387.

Noise Enforcement Team (213) 996-1250

https://www.lapdonline.org/home/content_basic_view/1031

Commission Investigation Division (213) 996-1210

https://www.lapdonline.org/police_commission/content_basic_view/1084

To file a complaint with ABC:

For more LAPD contacts please review the reference card under the tab Helpful Links on this website’s Home Page.     

Homeowners Sign Up for E-documents

Dear Homeowners,  

Disclosure documents are documents that are legally required to be provided to each Association member. These documents include the Annual Audit and the Annual Budget. As you can imagine, these mailings require a lot of paper and postage.   To reduce Luma’s carbon footprint and expenses, we are asking members to please sign up for email disclosure. If you have set up electronic access to your homeowner’s account, you can consent electronically, there is an easy-to-follow instruction sheet .  If you have not set up web access for your account, you can register at resident.actionlife.com. If you’d like us to set this option up for you, please fill out the attached Authorization form located on this website under the tabs Documents/General/E-documents and email it to lshilling@actionlife.com or you can send to us via USPS.

Please feel free to contact Lori Shilling at lshilling@actionlife.com if you have any questions.

If you have already signed up for this service, thank you!

Annual Meeting 2021

Dear Homeowner,
 
The Meeting is scheduled for October 20, 2021, registration begins at 5:30PM.  If you have not already cast your ballot, please remember to do so as YOUR BALLOT COUNTS.   If you do not wish to cast a vote, please check the “Quorum Purposes Only” box as this will help establish quorum for the meeting and save the Association added costs if quorum is not met.   If you are unable to locate your ballot, you may obtain a new one from the LUMA HOA Management Office.   The Ballot may be sent or hand delivered to the Inspector of Election, Luma Management Office, 1100 S. Hope St., Los Angeles, CA 90015. All ballots must be received by 5:00PM October 19th, 2021, otherwise ballots may be hand delivered at the meeting, or any adjournment thereof, prior to the close of balloting.

Thank you for your participation.

Community Update for 10/8/2021

Dear Luma Residents,

FRIDAYS: Sounds of South Park – 10/8
Sounds of South Park will continue every Friday at South Park Commons, from 6-8 PM. This Friday Maxine Davis will be performing.

Coffee with a Cop 10/20
Join your neighbors and the LAPD Central Division Officers at Starbucks on 11th & Grand, on Oct 20th from 11:00 AM – 1:00 PM to connect over coffee and a causal conversation about issues that matter most to you in your community.

Fire Drill with Mandatory Evacuations 10/28 at 3:00PM
Please mark your calendar. There will be a fire drill, which will include alarms, announcements and mandatory evacuations. During the fire drill, all of the fire alarms in the building will sound including the alarms in your unit, and in the common areas: strobe lights will be flashing, announcements will be broadcasted over the public address system, and the fire gates in the garage and the fire doors in common areas will close. Please do not drive and/or walk under the garage fire gates during this procedure as they are designed close rapidly, to do so can cause serious bodily and/or death, and severe damage to vehicles. The garage fire gates are located overhead on each garage level at the entrances/exits to the LUMA/ELLEVEN sides of the garage. All residents must exit the building and assemble in front of Star Bucks, 11th and Grand Avenue, and report your name and unit number to Francis Langlois, General Manager, and remain outside until the “All Clear Alert” is given to reenter the building. Please be aware that the Fire Marshall will issue citations with monetary fines to persons who fail to exit the building during the drill. Please be aware, the alarms are very loud and will disturb infants and small children, and the sound annoys some animals. Please plan accordingly.

BAI – Bel Air Internet
See the attached flyer for current deals for Luma residents. Call or Email your representative at (818) 370-8340 / elizagbeth.d@baiconnect.com

Local Noise Disturbances
For any business that is creating a noise disturbance, you can call: the police using their non-emergency number (877) ASK-LAPD, Maria S. Padilla who is our South Park Liaison LAPD Officer (213) 486-1172 office, (424) 264-1531 cell, or the SPBID (866) 560-9346. You can also reach out to the front desk (213) 742-0387.

Noise Enforcement Team (213) 996-1250 https://www.lapdonline.org/home/content_basic_view/1031

Commission Investigation Division (213) 996-1210 https://www.lapdonline.org/police_commission/content_basic_view/1084

ABC to file a complaint
https://www.abc.ca.gov/contact/file-complaint/

USPS
If you are experiencing problems with the USPS delivery, you can go to https://www.uspsinfo.com/post-office-complaints/ or call customer service at
1-800-ASK-USPS (1-800-275-8777). If you would like to track information on your incoming mail, you can sign up for a service called Informed Delivery. For more information on this service and more, go to USPS.com.

Secure 1st Floor Garage to Lobby Entrance Doors
We are still looking for a volunteer who can assist us with modifying the doors that lead from the garage to the elevator vestibule on the 1st floor. We’d like to see if they can be locked which may require a change in the fire exit route. We would also like to change the doors to include glass panels. If you have experience with building fire exit routes or have expertise with this type of fire rated door, please contact Francis Langlois (213) 742-0387, we would love to talk with you.

Mask mandate: LA County Health Order Requires Face Coverings Indoors
Los Angeles County Department of Public Health has re-implemented a mandate requiring residents to wear masks while indoors, regardless of their vaccination status. The new mandate is in full effect. That means anyone entering Luma’s common areas must be wearing a properly fitted face covering. Thank you for your cooperation.

Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM | flanglois@actionlife.com

Manager Assistant
Lori Shilling | lshilling@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

Front Desk Supervisor
Bryan Almeida | balmeida@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303