Manager’s Messages

11th St. Gate – Monday, Aug. 12th

Dear Residents,

The 11th St. entrance and exit gates will be closed intermittently on Monday, August 12th beginning after 9:00AM. We are having the lights installed on the new gate housing. Please use the south alley gate when exiting or entering the building during this time.

Thank you for your cooperation.

Film Shoot Notice

Location: Filming interior units on the 4th floor. Production will be staging on
Luma side of courtyard away from resident amenities.
Company (Producer): Hungry Man Inc
Shooting Schedule: Prep on 8/6 from 7:00 AM-7:00 PM Shoot on 8/7 from 7:00 AM-9:00 PM
Prep Activity: Dressing both units for shoot
Site Rep: Billy Lowry 661-212-2297
Production Contact: John Lowe 818-355-5602

Elleven – Reg. IV Testing Notice

Dear Luma Residents,

Elleven will be conducting their mandatory Reg. IV testing (fire life safety equipment) tomorrow, August 1st between 7:30 and 5:00pm.

As part of this testing Elleven will be operating the roll down gates (fire gates) on each parking level.
These gates separate Elleven from Luma and are located near each ramp.
The gates descend rapidly and will not stop once they begin.
Please, use extreme caution when in the vicinity of these gates.
There may be delays in raising the gates, so plan accordingly.
You might also hear thru out the day random alarms and announcements.

Thank you,

4th of July

Dear Luma Residents,

Happy 4th of July!

Just a friendly reminder that for your safety, there is no roof access for viewing fireworks.

Thank you

Water Shutdown Notice

Building Wide Water Shutdown

This coming Monday June 24, 2019 there will be a water shutdown that will affect the entire building. This shutdown is required to make mandatory repairs to the cold and hot water distribution system for floors 4 thru 11. However, this shutdown will affect all floors 4 thru PH2. All units located on these floors will not have water during the time frames noted below.

What Is Happening
1- At 4:00am Monday 6/24/2019 the hot water boilers will be shut down but the water will be left on at this stage. This is required to bring the water temperature down to ambient temperature so the work can progress on time. Once the boilers are shut down the only hot water available will be what is in the lines and the hot water storage tank.
2- You may shower, use the sinks, etc. until 9:00am water shutdown. Hot water will gradually decrease in your unit starting at 4:00am. We are unable to predict an exact time but at some point there will be no hot water available in your unit leading up to the 9:00am water shutdown.
3- At 9:00am the water to the building will be completely shut off. This is very important – please do not attempt to use any water after 9:00am. Opening a water valve, flushing a toilet, turning on washing machine, dishwasher etc. will cause the system to fill with air requiring more time for the system to balance and deliver water consistently to your unit after the repairs have been completed. This will take everyone’s cooperation…
4- Again, the hot water will be off starting at 4:00am for 10-12 hours and the building without water from the 4th floor thru PH2 from 9:00am-4:00pm.
5- At 9:00am Murray Plumbing and Koppl Pipeline Services will begin work on the two control valve stations for floors 4-11. Isolation valves will be installed to make repairs to the hot water side of the control station and will be used for future service and repairs to this area as needed thus eliminating the need for a building shutdown to make such repairs.

This is highly technical work requiring specialized tools and experts that will be on hand thru out this process. We are hoping for the best but planning for the worst. If anything should change we will send out an updated eblast so you can make knowledgeable decisions.

Please note this water shutdown will have no effect on the fire life safety system or the HVAC close loop system.

We apologize for any inconveniences that this may cause you and thank you for your full cooperation and understanding as we take care of your home.



1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM |

Manager Assistant
Lori Shilling |

Building Engineers
Steve Evans |

Front Desk Supervisor
Bryan Almeida |

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303