Manager’s Messages

3.1.17 Agenda

Fire Drill and Fire Life Safety Training Notice

Dear Luma Residents,

As required by the Los Angeles Fire Department’s Regulations, high-rise residents are to receive two Fire/Life Safety Training sessions and participate in at least one fire drill per calendar year.

There will be alarms, announcements and mandatory evacuations. ALL RESIDENTS who are on-site at this time are required to participate by exiting thru the stairwells and signing in with Luma staff at Starbucks on the corner of Hope St. and Grand Ave.

RESIDENT FIRE/LIFE SAFETY TRAINING WILL BE HELD ON FEBRUARY 28TH AT 7:00PM ON THE 4th FLOOR TERRACE. If you are new to the building or never attended a training session we strongly recommend you make time for this one. If you are leasing your unit, please notify your tenant(s) to attend this important Fire/Life Safety Training.

Please feel free to ask us any questions regarding this important training.

Thank you,



Board Meeting Reminder

Dear Homeowners,

The next regular meeting of the
Board of Directors for Luma Homeowners Association
will be held:
Location: Villa Flores Multi Purpose Room 1020 S. Flower St., Los Angeles, CA 90015
Time: 7:00 P. M.

Have a wonderful evening.

Water Shutdown

When: Tomorrow, Thursday 2/15/2018
Time: 10:00am
Duration: 1 – 1 1/2 hours
Areas Affected: Floors 4-11, Stack 01, #2 bathroom shower

There is a scheduled water shutdown tomorrow, Thursday 2/15/2018 at 10:00 am.
This shutdown will affect floors 4-11, stack 01. All units on the floors 4-11 with units ending in 01 will be affected. This shutdown will affect your #2 bathroom.

The shutdown will last approximately 1- 1 ½ hours while repairs are made inside one of the units.

Do not attempt to use the water in the #2 bathroom during this time.

Thank you for your understanding. A follow up email will be sent out once the water has been restored.

Tree Trimming Notice

Dear Residents,

Our arborist and crew will be trimming the trees on Hope Street and the hedges around the pool next Wednesday February 14th. In addition, they will also be pruning the trees in the pool/terrace area. The crew will begin quietly hand pruning the trees on Hope St. at 6AM and will continue to the pool area until the job is complete. The two employee parking spaces in the alley will be utilized for the chipper during this time.

Have a wonderful day.

Filming Notice


HBO will be filming scenes for ‘Ballers’

LOCATION: Penthouse on the 19th Floor
DATES: Prep: Friday 2/9 7am-7pm
Shoot: Monday 2/12 7am-9pm
Strike: Tuesday 2/13 7am-7pm


Thank you for your cooperation,

David Hoover
323 874.0404 office ex. 4
714 878.6401 cell

Attention! Hot Water Adjustment

Attention Attention


The hot water to the units on floors 4-11 has had adjustments made to it. We have corrected some areas in the system that had been intermittently malfunctioning and recently failed. After this adjustment today the temperature has risen approximately 7-10 degrees for the hot water.

Please keep in mind that we are hopeful this has resolved the problem, but with the delicate nature of balancing the system we most likely will not know the results completely for a few days.

Please be advised that the water will most likely be much warmer and even hot if the hot water valve is fully opened.

Proceed with caution when bathing or showering young children. Check the tub and shower temperatures before putting a young child into the water.

Thank you

Water Shutdown, Tuesday, 2/6 10am 2pm -Affected Area : 16 stack, floors 4-11

Attention-Water Shutdown

When: Tomorrow, Tuesday 2/6/2018

Time: 10am-2pm

Affected Area : 16 stack, floors 4-11

There will be a scheduled water shutdown tomorrow at 10am and lasting until 2pm. This shut down is required as we continue to troubleshoot the hot water system that supplies stack 16 floors 4-11.

Only the hot water will be shut down . Cold water will be available.


Lighting Conversion Schedule Update

Dear Residents,

As mentioned in previous eblasts, Luma is currently undergoing changes with our common area lighting. Optima Energy is changing some of our existing lighting to energy efficient LED lighting which will result in a substantial savings and reduced electrical consumption.

Please note changes to the parking level schedule. Also note the lights currently being replaced in the hallways are temporary. Warmer lighting will be installed as soon as the supplier delivers them to Optima Energy. We anticipate this process to take from a month to two months.

Again, lighting changes will take place in the hallways of each floor, the stairwells and the parking garage. Please be cautious while in the areas where work is being conducted. In addition, there will be one day you will be asked to remove your vehicle from the garage so they can complete the installation in that area. Please see the schedule below for the dates you’ll be affected.

All work to be performed between the hours of 8am and 5pm.

Date Location
1/22/2018 PH2 – 16th
1/23/2018 15- 12th
1/24/2018 11 – 8th
1/25/2018 7-4th
1/26/2018 2-1 and Stairways
1/27/2018 No Work
1/28/2018 No Work

Please park your vehicle offsite on the following days and during the hours of 8am and 5pm.

2/16/2018 Parking Level 3 (Friday)
2/19/2018 Parking Level 2 (Monday)
2/20/2018 Parking Level 1 (Tuesday)
2/21/2018 Parking Level B (Wednesday)

Thank you for all of your help throughout this process, feel free to reach out to us with any questions or concerns.

Water Shut Down

Water Shut Down

This shut down affects only floors 4-11 and units ending with the number 16.

This email has only been sent to these units. No other units will receive this email.

There will be a water shutdown tomorrow, Friday 2/2/2018 @ 9:00 am and lasting up to 6 hours.

Water is being shut down so repairs can be made to the hot water return line located on the 10th fl.

This line supplies hot water to the master bathroom showers, tubs and the hot water for the sink.

Water to be shut down from 9:00 am – 3:00 pm.

This will affect your master bathroom shower, tub and the hot water to the bathroom sink as well. water will not be available for the shower and tub. Cold water will available for the sinks.

A follow up email will be sent out once the water has been restored.

Thank you for your understanding.

20% off Brunch for Luma Residents at Testa

Hello LUMA,
We hope that your day is going great, allow us to make it even greater.
We would like to invite you to our newly created brunch!
Our Executive Chef Sydney Hunter III, composed some very delicious dishes and we would like to share them with you.
Our brunch will be served every Saturday & Sunday between the hours of 11am – 2pm.
Also, please note that our Happy Hour will start at 2pm (on Saturday & Sundays only), so after a delicious brunch you are able to enjoy various, signature cocktails.
This email will allow you to a 20% OFF of all the brunch dishes.
This is an Exclusive offer for all our South Park Neighbors only!
Please present this email to any of our staff members and we will redeem the 20% OFF of all the brunch dishes.
You will have the chance to take advantage of this offer ‘til February, 10th, 2018.
We are looking forward to welcome you to Testa.
Please lookup our brunch menu attached.
Thank You.
1111 S Hope St #110
Los Angeles CA 90015

Older Entries »


1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM |

Manager Assistant
Lori Shilling |

Building Engineers
Steve Evans |

Front Desk Supervisor
Bryan Almeida |

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303