Manager’s Messages

Board Meeting Action List

Dear Luma Residents,

After the recent shooting incident that occurred on January 10th , Luma’s Board of Directors held a meeting on January 18th where all residents were invited to share their thoughts, concerns and suggestions on this matter. After a lengthy discussion they created the following action plan.
Immediately implemented:
– Distribute South Park Business Improvement District (SPBID) contact information to all residents so they can report suspicious/criminal activities, graffiti issues and trash/debris removal etc… The Board encourages all residents to program this contact information in your cell phone. The next time you take a walk, bring your phone along and report anything you see that is out of the ordinary or devalues our community, such as graffiti. 24/7 Clean & Safe Hotline: (866) 560-9346 or dispatch@southpark.la – Luma Front Desk: (213) 742-0387 or frontdesk@lumahoa.com.
– For EMERGENCY SITUATIONS CALL 911 first, then call the Front Desk or BID depending on the situation.
– Lock the lobby entry door daily from 8pm to 7am. If you plan to return to the building thru the lobby entry between 8pm to 7am. Please remember to bring your FOB. We welcome your feedback on this recent change.
– Luma has a standing Committee comprised of retired and two active LAPD officers, security and access control specialists with police background. This Committee was tasked in the past, and again after this event, to review Luma’s crime prevention measures and to make recommendations to the Board based on their findings. LAPD Senior Lead Officer, Dan Reedy, who attended the last Board meeting has also agreed to join the Committee for this review. This is a brief list of criteria the committee will be focusing their attention on: review and learn from the January 10th event, current patrol services, surveillance system, access control measures, outdoor lighting. The Committee’s report will be shared with all Luma members, via email, once reviewed and approved by the Board.
– Review of current rules for renters and explore with legal counsel additional rules that improve the community’s safety.
– Encourage South Park BID to restart their neighborhood watch meetings and to leverage their assets for coordinated protection of the community. (Meeting already held between Committee, Luma’s Management and SPBID on 1/17/17)
– Coordinate crime prevention assets with Elleven. (Meeting already between both Managers and the Committee on 1/12/17.)
– An eblast campaign reminding residents the option to provide their photos to the front desk for ease in identifying our residents from non-residents.
– Board approved expenditure for appending to the existing lighting in the alley. (Anticipate lights to be installed by the end of February.)
Cost Consideration by the Board:
– Obtain separate proposals to FOB and intercom each parking structure elevator lobby doors and recycling room doors.
– Explore labor costs for additional access control personnel.
– Explore labor costs to increase pay structure of patrol personnel to encourage career based employees.
– Explore feasibility for high speed gates.
It is understood that not everyone can attend meetings but that should not stop you from sharing your ideas. If you see a great procedure or new device or have a concern, please don’t wait to share, immediately email management at flanglois@actionlife.com.

FIRE/LIFE/SAFETY TRAINING Wednesday, January 25th at 7pm

Dear LUMA Residents,

FIRE/LIFE/SAFETY TRAINING Wednesday, January 25th at 7pm.

As required by the Los Angeles Fire Department’s Regulations, high-rise residents are to receive fire/safety training and participate in a fire drill annually. The Fire/Life Safety Training for LUMA Residents is scheduled for Wednesday, January 25th at 7pm on the 4th floor terrace. If you are leasing your unit, please notify your tenant(s) to attend the Fire/Life Safety Training. Please feel free to ask us any questions regarding this important training and read the attached document for important information.

ANNUAL FIRE DRILL is scheduled for Thursday (the day after training) January 26th at 2pm.

Grand Project New Contact Information

Dear Luma Residents,

The construction project located at 1120 S. Grand Avenue, across from Elleven and Evo, hired a new PR company called McCormick Permits. Their primary function is to act as liaison between residents and the developer, provide updates on the project, and post notices of street closure, utility shut downs etc. that could affect the neighborhood.

Below is McCormick Permit’s website, and direct contact information to their representatives.
If you have any questions, concerns or comments regarding this project, feel free to reach out to McCormick Permits.

Www.McCormickPermits.com
(310) 422-9938

Shane Alch
shane@mccormickpermits.com

Casey McCormick
casey@mccormickpermits.com

Lexus Club Pass

Dear Luma Residents,

1. Four Lexus club passes ( # 568-571) are available, free of charge, for the Wednesday 1/18/17 @ 7:30 PM LA Kings vs San Jose Sharks.

2. (a) You must have your own ticket to the game, which, along with a Lexus Club pass, will allow you to use the Star Plaza VIP entrance, close to the statues
(b) Go up the escalator, make a hard right to the Lexus Club
(c) The Lexus Club is open two hours before game time, thus 5:30 PM for this Kings’ game

3. Passes can be collected from the Luma Front Desk 213-742-0387

5th Annual New Year Race

EVENT INFORMATION

The 5th Annual New Year’s Race 9.3 Challenge & 5k will start and finish on 1st St between Spring & Broadway in Downtown LA. The event, which includes the races and a pre and post race celebration in Grand Park, will take place from 3pm-10pm. The New Year’s Race is proud to support A Place Called Home as our official race beneficiary.

NO PARKING ZONES

Areas along the course will be marked as “No Parking – Tow Away Zones.” Please adhere to the dates and times posted; all zones will be enforced.

METRO BUS

Road Closures along the course will impact Metro Bus routes. For detailed routing information, visit www.metro.net or call Metro Customer Service at 323.GO.METRO (323.466.3876).

FOR MORE INFORMATION

Contact Community Relations at info@newyearsrace.com or call 323.736.0615. You may also contact Bureau of Street Services Investigation and Enforcement Division at (213) 847-6000.

DETOUR NOTICES

 

Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR | flanglois@actionlife.com

Manager Assistant
Taylor Jones | tjones@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

 

Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303