Community Updates for 11/7/2025

Posted By on November 7, 2025

Dear Luma Residents,

Delivery Hours and Protocol

Planning a furniture, appliance or material delivery? Please remember that any large items requiring elevator use must be scheduled Monday through Friday, between 9:00 a.m. and 5:00 p.m., and arranged in advance with the Front Desk.

We kindly ask that homeowners and residents remind their vendors of these delivery procedures to help ensure everything runs smoothly and without delay.

Thank you for your cooperation and for helping us keep Luma safe and efficient for everyone!

Pet Relief Reminder

We love our furry residents and want to keep our community clean and welcoming for everyone. Please remember to take your dogs to the designated pet relief areas and avoid letting them use planters or other common areas.

Common areas include hallways, elevators, the garage, lobby, sidewalks, planters along Hope Street and 11th Street, and the 4th floor pool/terrace area. Designated relief areas include the artificial grass on 12th Street, artificial grass areas north west corner of Hope and 11th St. and the gravel area near Evo’s back driveway.

Pet owners are responsible for cleaning up after their pets at all times and properly disposing of any waste, per the Rules and Regulations – Pet Rule (Page 9).

Thank you for helping keep Luma clean, beautiful, and enjoyable for all residents—two- and four-legged alike!

Recycling & Waste Disposal Guidelines

Let’s work together to keep Luma—and our city—clean, sustainable, and pest-free.

Proper disposal of waste and recycling is essential to maintaining a healthy living environment, complying with local regulations, and supporting Luma’s commitment to sustainability. Please take a moment to review and follow the guidelines below:

Recycling (Blue Bins – Located in the Recycling Room, 1st Floor Garage Across from the Elevator Lobby)

To ensure the recycling area remains clean, functional, and accessible:

· Break down all cardboard boxes before placing them in the bin. This maximizes space and improves pickup efficiency.

· Keep materials below the fill line to avoid overflow and maintain easy access for others.

Accepted recyclable items include:

· Clean, empty bottles (plastic and glass)

· Cans (aluminum and tin)

· Plain, uncoated paper (no lamination or glossy finishes)

· Flattened, clean cardboard

Tip: When in doubt, check for the recycling symbol with a number on the bottom of the container. Rinse items to remove food or liquid residue. Contaminated materials can spoil an entire batch of recyclables.

Trash (Trash Chutes – Located on Each Floor)

Trash chutes are designed for general household waste only. Please do not dispose of the following items in the chute:

· Bulky items (e.g., furniture, mattresses)

· E-waste (e.g., electronics, batteries)

· Recyclables (see above)

· Hazardous waste (e.g., paint, cleaners)

· Compostable materials (see below)

To schedule bulky item pickup, please contact the front desk. Improper disposal in or near the chutes is a violation of city sanitation codes and poses safety and pest-control issues.

Compost (Green Bin – Located in the Recycling Room)

Luma proudly participates in LA’s organics recycling program. Compostable materials should be placed in the green bin using certified compostable bags (available online or at local grocery stores). This helps reduce landfill waste and limits pests in the garage.

Acceptable compost materials include:

· Fruit and vegetable scraps

· Bread, pasta, rice, and grains

· Coffee grounds and tea bags (remove staples)

· Eggshells

· Soiled napkins and paper towels

· Certified compostable paper products

· Yard trimmings (leaves, small branches, etc.)

Reminder: No plastic, metal, glass, or liquids should go into the green bin—even if labeled “biodegradable.”

Go Beyond the Bin

Looking to recycle items not accepted in our building bins, such as textiles, batteries, light bulbs, or hard-to-recycle plastics? Visit: Ridwell – What We Take

This service offers an easy way to recycle a wider variety of items responsibly.

By following these guidelines, you help create a cleaner, safer, and more sustainable community for everyone at Luma. If you have any questions or need clarification about disposal procedures, please reach out to the management office.

Thank You for Doing Your Part!

South Park Neighborhood Newsletter

November SPNA 2025 Newsletter Click here to view the latest South Park Neighborhood Association newsletter: www.spna-dtla.org

Bee Organic Dry Cleaners

Discover hassle-free laundry and dry-cleaning services in Los Angeles! Bee Organic Dry Cleaners offers professional laundry and dry-cleaning, pickup and delivery, competitive rates, and eco-friendly practices. New customers receive 20% off their first order. Check out the attached flyer for more details and contact information.

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. $30 Internet

Premier per month for 3 years. Speak with your Spectrum Representative for more details, ask for Elizabeth Robson at 310-321-8524 or email at elizabeth.robson@charter.com

Bel Air Internet Promotion

For a limited time, BAI Connect customers can upgrade their internet by using promo code SUPERCHARGE to enjoy extra savings of over $200 on top of our everyday affordable pricing, including:

• Free Month of Internet

• Free Installation

• 50% Off eero Wi-Fi for a Year

• BONUS Free Month when a new customer signs up through the Luma link https://share.baiconnect.com/flanglois!c08f2ab416!a

That’s over $200 in value!

Get Up to $250 This Summer with Starry Internet

Unplug your cable internet connection this summer and enjoy fast, reliable speeds, expert installation, and best in-class customer support with Starry Internet.

Supercharge your summer with LA’s best internet:

· Simple, affordable plans starting at $30/mo*

· Free installation and free WiFi equipment with select plans

· 24/7 highly-rated customer support

Plus, new customers can get up to a $250 Prepaid Mastercard® and 14 days free! Redeem this offer at: starry.com/Email39

If you have any questions or would like help signing up, contact our dedicated building representative: Ashley Guaderrama | (213) 302-7802| aguaderrama@starry.com .

Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR | flanglois@actionlife.com

Manager Assistant
Adrian Guzman | aguzman@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

 

Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
320 Commerce, Suite 200
Irvine, CA 92602
phone | (949) 450-0202
fax | (949) 450-0303