Gate/Community Safety Reminder

Dear Residents,

Recently we have noticed a pattern of cars tailing others into the parking garage. While it may be innocent, and the person following may be a resident or guest of Luma or Elleven, there’s an equal likelihood that they could be a trespasser. We urge all residents and their guests entering the parking garage to take extra care to notice if someone follows you into the building. If this happens, please contact the front desk immediately, providing details about the vehicle and its direction, enabling us to send security to assess the situation.

One way to prevent cars from following you in is to stop just after you pull into the parking garage to ensure the gate closes behind you. If the individual is a resident or guest, they will have the means to open the gate, either with their clicker or by calling the front desk for access. Living in a community is all about looking out for one another. If you see or hear anything out of the ordinary in the parking garage or while you are in your home, feel free to inform the front desk. There’s no harm in being proactive for the safety of our community.

Recourses to call in case of suspicious activity:

• Call the front desk (213) 742-0387 if you see any suspicious activity in or around the building.

• Call the POLICE at 9-1-1 if you witness a crime or are experiencing an emergency. You can call the Police Anonymous Tip line anytime at (800) 222-8477 if you suspect a crime is being committed. 

• SPBID can assist with security and janitorial services by calling (866) 560-9346 for requests if you feel unsafe, need to report graffiti, or for homeless issues. You can also call on them for assistance if you need an escort to a specific location in South Park.

Remember that residents should not rely on the Association to protect them from loss or harm. Residents should take every precaution to secure themselves and their personal belongings. It is important for residents to: properly secure personal items, keeps doors locked, do not open doors and/or garage entrances for unknown individuals, contact the front desk if an unauthorized individual knock on your door, and it is important to carry insurance against property loss/theft.