Community Updates for 8/25/23

Posted By on August 25, 2023

Dear Luma Residents,

11th Street Exit Gate Update

The installation of the 11th Street exit gate is expected to take place early in the first week of September. We will keep you updated regarding any significant developments as they are communicated by Elleven’s Management team, which is overseeing this project.

Homeowners Authorization for Receiving Electronic Documents

If you are a homeowner, (you do not rent) please consider signing up to receive disclosure documents via email, which will contribute to reducing Luma’s carbon footprint and expenses. These documents encompass the Annual Financial Review, the Annual Budget, statements, and other materials that are legally obligated to be provided to Association members, aka homeowners. If you’ve already established electronic access to your homeowner’s account, you can give your consent electronically by following the instructions provided in the attached guide. If you’d prefer staff to arrange this option for you, kindly request an Authorization form by emailing Taylor Jones at

A-1 Dryer Vent Cleaning for Homeowners

As a homeowner, the Association’s governing documents require you to maintain your property. A-1 Duct Cleaning is offering a bulk discount to Luma homeowners for their dryer cleaning services. The more members that sign up, the greater the discount you will receive for this regular maintenance. Please see the attached flyer for more information and contact Taylor at to be added to the list.

Taste of South Park Volunteers

The success of The Taste of South Park on Saturday, September 23, lies with the volunteers who will ensure that our neighbors have a smooth, problem-free, and enjoyable experience. If you are interested in volunteering, please contact Debra Shrout at

SPBID Board of Directors Elections for 2024

The South Park Business Improvement District is opening the Board of Directors elections for 2024. It is the right of all property owners within the district to nominate either themselves or a designee to the SPBID Board of Directors. The nomination period will be open from August 18, 2023, to September 30, 2023. For more information and qualifications for board members click here. To fill out a nomination form, click here to direct you the Google Form.

My LA 311

My LA 311 is an excellent recourse for LA’s most popular service requests including graffiti removal, pothole repair, homeless encampment, electronic waste pickup, and more. You can report the tent encampments to 311 if you believe there are unsanitary conditions at the encampment and the City needs to clean up the area.

Deliveries, Guests, and Vendors

If a food delivery, guest, or vendor is sent to your unit without your permission or proper notification from the front desk, please inform Management and provide the day and time of the occurrence. You can send an email to Francis at or Taylor at

LADWP Energy Rate Increase

We would like to inform you that the LADWP has recently raised the energy rates. As a result, monthly energy costs may fluctuate. We kindly request your cooperation in being mindful of your energy consumption.  

CCA Presents: Culture Break

Central City Association presents a Downtown Works x NXT Art Production ‘CULTURE BREAK’, free lunchtime music and art performances on Wednesday, August 30th from 12-1PM at JANM Plaza, near the Little Tokyo/Arts District Station. Click here for more details.

LACMA + Now Art Partnership for LUMINEX 3.0

Luminex 3.0 and LACMA Art + Technology Lab join forces to bring breathtaking public art to Downtown LA streets this October. LUMINEX is an immersive experience like no other, featuring large- scale, artist-driven projects. Mark you calendars for October 7th-8th! Learn more here.

Bike Cage

In accordance with the Bike Cage rules, unregistered and unclaimed bikes found in the bike cage are subject to removal and disposal by the Association. A properly registered bike must have a Luma sticker affixed to it and registered with the Association. If you need to register your bike, please contact Taylor at Our objective is to ensure that all bikes in the cage are appropriately registered.

As a general reminder, please exercise caution when storing expensive items and refrain from storing any loose items in the bike cage.

Thank you for your cooperation and understanding.

CorePower Yoga

CorePower Yoga is offering Luma residents 20% off on both their All Access Membership and the 10 Class Package. The All Access Membership is their most popular membership option. Please see the attached flyer for more information on how to take advantage of this exclusive discount. In addition to Luma’s exclusive discount, CorePower is giving free classes to all DTLA locals with proof of residence. You will find more information on this on the attached flyer.

Starry Promotion

Starry is running a promo offer for new customers in this building for a free 14-day trial and a $25 Visa® Prepaid Card after installation. For more details and to receive this promotion, go to you have questions, please contact our Starry building representative at or 213-262-8269

Spectrum Promotion

Get the features you want at the prices you’ll love with Spectrum’s best services. Fast internet starting speeds, FREE internet modem and FREE antivirus software, no data caps. Speak with your Spectrum Representative for more details, ask for Javier Perez at 626-404-6292 or email him at 


1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR |

Manager Assistant
Taylor Jones |

Building Engineers
Steve Evans |


Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303