Posted By flanglois on August 23, 2023
Dear Luma Residents,
Please note that due to unforeseen circumstances, the 12th Street Alley gate has been placed offline until further notice. Note that the gate will remain in the open position and a gate guard will remain at the location.
For an additional measure of entry control, the alley gate guard will begin a quick authentication process for those who enter. If you or your guest enters through the alley gate, they will be asked which building and which unit they are here to access and quickly checked via a list.
If you are a resident and would like to bypass this process, please use your fob to access the parking levels via 11th Street.
Even though we will have a guard posted, leaving the gate open is not optimal. Please take necessary precautions when it concerns your safety and be aware of your surroundings. Keep the doors of your home and vehicles locked. Call the front desk (213) 742-0387 if you see any suspicious activity in or around the building, or call the POLICE at 9-1-1 if you witness a crime or are experiencing an emergency. You can call the Police Anonymous Tip line anytime at (800) 222-8477 if you suspect a crime is being committed. You can also call the SPBID for assistance with security and janitorial services. You may submit a ticket by going to southpark.la or by calling (866) 560-9346 for requests if you feel unsafe, need to report graffiti, or for homeless issues. You can also call on them for assistance if you need an escort to a specific location in South Park.
Remember that residents should not rely on the Association to protect them from loss or harm. Residents should take every precaution to secure themselves and their personal belongings. It is important for residents to: properly secure personal items, keeps doors locked, do not open doors and/or garage entrances for unknown individuals, contact the front desk if an unauthorized individual knock on your door, and it is important to carry insurance against property loss/theft. Thank you for your patience and cooperation.