Manager’s Messages

3.1.17 Agenda

Water Shut Down

Attention

Tomorrow, Tuesday 1/30/2018 at 10:00am there will be a water shutdown affecting floors 4-11 and units ending with the number 16.

This shut down will last from 10:00am to approximately 2:00pm as we work on the hot water supply for the above mentioned units.

Thank you for your understanding.


Crime Prevention Reminders

Dear Residents,

THE BUILDING, PARKING GARAGE, PERIMITER ~ Please keep an eye out for any activity that appears out of the ordinary and report any suspicions, concerns or security threat to the front desk. (213) 742-0387. A phone call can be very helpful in preventing and decreasing security risks. Your cooperation is appreciated by all who call Luma their home.

ELEVATORS ~ If someone is in the elevator and cannot seem to select a floor, please do not scan your fob. Please direct the person to the front desk. This will prevent unauthorized access.

PARKING GATES, GARAGE ~ If a resident approaches the gate and there is a car and/or person waiting, DO NOT open the gate, unless you can confirm the person is a resident. Otherwise, wait a moment to make sure the person has a garage remote. If they remain in front of the gate, contact the front desk to report the person in front of the gate. Residents may go around to the alternate entrance or wait for Luma staff to verify the person at the gate. Please contact the front desk if you notice any suspicious foot traffic or activity around the parking gates. Never leave valuables in plain view. Personal items, including cell phones, GPS devices, laptops or backpacks/purses should be removed from vehicle. If you must leave personal items in your vehicle, place them inside the trunk and/or out of sight.

HOMELESS ~ There has been an increase in the number of Homeless individuals in the area recently. Please be sure to call in any sightings near the garage gates or around the immediate area to the SPBID (213) 841-1181, or police and/or the Front Desk (213) 742-0387.

PUBLIC TRANSPORTATION TIPS ~ Getting around the Los Angeles Metropolitan area can be easily done by using public transportation. As one of the largest cities in the nation, Los Angeles has a variety of means of public transportation options available to the public. Visitors can easily access taxis, Metropolitan Transit Authority (MTA) buses, vans, limousine services and/or the metrolink system. In order to decrease crime, the use of public transportation requires precaution. Arriving safely at your destination can be made possible by taking proper measures.
• Be aware of your surroundings
• Use only recognized ground transportation services available at authorized bus, van, limousines and taxi pick-up points
• Be wary of solicitors offering alleged low cost service. It may turn out to be unreliable, expensive and uninsured
• Los Angeles taxicabs must bear the Los Angeles City Department of Transportation seal on the doors
• Do not display large amounts of cash, expensive jewelry, cameras, bag or other items that may draw attention
• If you carry a purse or shoulder bag, make certain in it securely closed and hold it in front of you and/or close to your body
• Do not advertise you are a tourist, identify the location you want to visit and check maps thoroughly before you go out
• Always wait in well-lit areas
• Try and wait near other people
• If anyone bothers you, make noise so others can hear
• When riding buses, sit in an aisle seat and if possible near the driver
• When riding taxis, have the driver wait until you’re safely inside
• If confronted by an aggressive individual to relinquish your property, do not resist. Your belongings are not worth your life or serious injury

Please remember that residents should not rely on the Association to protect them from loss, harm or reporting of criminal activities. Residents should take every precaution to secure themselves and their personal belongings such as but not limited to, carrying insurance against loss, keeping doors (cars and units) locked, refusing to open any doors to strangers, asking workmen for identification and reporting anyone who is acting in a suspicious manner.

In the past it has been the practice of Luma to eblast criminal activity reported to the Association, however, after conducting a thorough review of crime prevention efforts legal counsel has advised against this practice. The Association suggests you reach out to local law enforcement to obtain information regarding criminal activities in your neighborhood and the City in general. You should never rely on the Association or other agencies that do not specialize in law enforcement for this type of information.

Thank you.


LED Lighting Conversion

Dear Residents,

Luma will be undergoing changes with our common area lighting. Beginning on Monday, January 22nd Optima Energy will be changing some of our existing lighting to energy efficient LED lighting which will result in a substantial savings.

The changes will take place in the hallways of each floor, the stairwells and the parking garage. Please be cautious while in the areas where work is being conducted. In addition, there will be one day you will be asked to remove your vehicle from the garage so they can complete the installation in the area. Please see the schedule below for the dates you’ll be affected.

All work to be performed between the hours of 8am and 5pm. Please park your vehicle offsite on the following days and during these hours.

Date Location
1/22/2018 PH2 – 16th
1/23/2018 15- 12th
1/24/2018 11 – 8th
1/25/2018 7-4th
1/26/2018 2-1 and Stairways
1/27/2018 No Work
1/28/2018 No Work
1/29/2018 Parking Level 3
1/30/2018 Parking Level 2
1/31/2018 Parking Level 1
2/1/2018 Parking Level B

Thank you for all of your help throughout this process, feel free to reach out to us with any questions or concerns.


MyFig Schedule Update

Currently the 11th St. north side MyFig improvements are finishing up.

SPBID will be working with MyFig, as well as various City departments, on preparing for the south side work.  SPBID will be communicating any south side logistics that MyFig needs to identify to ensure stakeholders and the project to coexist.   Thank you for your continued patience with this City streetscape project.

1/24 – 1/25: WEDNESDAY – THURSDAY

11th, between Hill and Figueroa, will have concrete pour work occurring.  MyFig will be finishing pouring concrete to complete the curb ramps at all intersections.  There is potential for the need to limit north/south-bound lane use for the work to occur.  But, full thru traffic will be maintained at all times.

1/23 – 2/2: TUESDAY – NEXT FRIDAY

11th, between Broadway and Figueroa, will have landscaping installed in the new streetscape planters. MyFig will be focused on completing irrigation connections to the planters, as well as installing trees and shrubbery.  11th St. is about to look a lot greener on the north side!

 

Please feel free to contact MyFIG directly:

Mat Talag, LADOT

mat.talag@lacity.org

(213) 305-0312

 

 

Katie Kiefer

Director of Operations

South Park Business Improvement District

1100 S. Flower St., Suite #3400, Los Angeles, CA 90015

katie@southpark.la  |  o. 213 663 1120

southpark.la | Facebook | Twitter | Instagram

 

24/7 DISPATCH: 866-560-9346


Cast Your Ballot for New Lobby

Dear Homeowner,

Please remember to cast your lobby improvement ballot if you haven’t already done so.

– Our goal is to have everyone vote.
– Soon we will be calling anyone that has not voted and won’t stop calling until we get everyone’s vote.
– The deadline is February 21st but we might extend it if necessary.
– If you misplaced your ballot and envelopes we can provide new ones.

Check out the larger renderings in the lobby.

Thank you for your valuable time and input.


Construction Noise

Dear Luma Residents,

We have noticed a slight increase in complaints regarding off hour construction noise from the surrounding construction sights. With limited exceptions the City of Los Angeles allows construction Monday through Friday between the hours 7:00 a.m. to 6:00 p.m., Saturdays and National Holidays between the hours 8:00 a.m. to 6:00 p.m. No construction work is allowed on Sundays without a specific permit for a specific operation.

Los Angeles Police Department (LAPD) is tasked with enforcing construction related noise complaints. This link http://www.lapdonline.org/special_operations_support_division/content_basic_view/1031 provides detailed information from LAPD’s website ( http://www.lapdonline.org/ ) regarding this topic.

If you hear what you believe to be construction related noise outside the permitted days and times you can call LAPD’s Noise Enforcement Team at (213) 996-1250 or LAPD’s non-emergency number 877-ASK-LAPD (877-275-5273) You can also call Luma’s Front Desk at 213-742-0387. We will in turn attempt to contact the work crews directly but past efforts have rendered mixed results so your best bet is to reach out to LAPD.


Bell Cart Usage Procedures

Dear Residents,

We are now parking the bell carts outside of the double doors on the 1st floor that lead to the garage when not in use. If you need to use one of the carts, please inform a front desk associate beforehand and when you are finished. Please return the cart to the same place on the 1st floor. Please do not bring the cart into the lobby. This should make access easy and, it will help preserve the lobby walls.

Thank you for your cooperation.


Lighting Conversion Work Notice

Dear Residents,

Luma will be undergoing changes with our common area lighting. Beginning on Monday, January 22nd Optima Energy will be changing some of our existing lighting to energy efficient LED lighting which will result in a substantial savings.

The changes will take place in the hallways of each floor, the stairwells and the parking garage. Please be cautious while in the areas where work is being conducted. In addition, there will be one day you will be asked to remove your vehicle from the garage so they can complete the installation in the area. Please see the schedule below for the dates you’ll be affected.

All work to be performed between the hours of 8am and 5pm. Please park your vehicle offsite on the following days and during these hours.

Date Location
1/22/2018 PH2 – 16th
1/23/2018 15- 12th
1/24/2018 11 – 8th
1/25/2018 7-4th
1/26/2018 2-1 and Stairways
1/27/2018 No Work
1/28/2018 No Work
1/29/2018 Parking Level 3
1/30/2018 Parking Level 2
1/31/2018 Parking Level 1
2/1/2018 Parking Level B

Thank you for all of your help throughout this process, feel free to reach out to us with any questions or concerns.


MyFig Update 1-8-18

This week’s MyFIG work is expected to be lighter, compared to previous weeks.  At this time full block closures are NOT anticipated this week.

1/8 – 1/9: MONDAY & TUESDAY

Due to the rain, work is limited for both days.  Any work occurring will be within the construction zone and behind the k-rail.

1/10 – 12: WEDNESDAY – FRIDAY

LADWP will be working 1/10 and 1/11, from 9A to 3:30P,  at 2 specific locations: Flower/11th and Olive/11th.  All work will take place behind the k-rail.

All American, MyFIG’s general contractor, will be focusing on completing pouring the remaining concrete along the north side, primarily to complete the sidewalk ramps.  This work will be completed from Broadway to Flower.

Aldridge, MyFIG’s electrical sub, will be focusing on completing electrical work for traffic signals. This work will occur primarily at the intersection of Olive/11th.  Aldridge will also be working on completing any additional electrical work needed on other blocks along 11th.  This work includes conduit installation and foundation, as well as pulling wiring.

For all work mentioned above, there is potential for traffic lanes to be limited on north/southbound streets. This is due to most of the work occurring at the corners of intersections.  The limited lanes will not impact regular access to buildings.

Let me know if you have any questions and I’ll do my best to get you answers as soon as possible.

 

Please feel free to contact MyFIG directly:

Mat Talag, LADOT

mat.talag@lacity.org

(213) 305-0312

 

Katie Kiefer

Director of Operations

South Park Business Improvement District

1100 S. Flower St., Suite #3400, Los Angeles, CA 90015

katie@southpark.la  |  o. 213 663 1120

southpark.la | Facebook | Twitter | Instagram

 

24/7 DISPATCH: 866-560-9346

 


Sunday 1/7 @ 8:30 AM Lakers ChalkTalk and Shoot Around Offer

Dear Luma Residents,

Sunday 1/7 @ 8:30 AM – 10:45 AM
Lakers ChalkTalk and shoot around
Sponsored by American Express.

1. A LUMA homeowner purchased his four 2017-18 season seats using AMEX, and is offering up to 3 Luma residents the opportunity to attend this event early Sunday 1/7 morning at Staples Center.

2. (a) The event will be hosted by Stu Lantz and Rob Pelinka.
(b) In addition to the shoot around, there will be a scouting report for that evening’s Lakers vs Atlanta game, a raffle, photo opportunities with the championship trophy, and a free gift for all.
(c) There is no pre-assigned seating.

3. (a) Each attendee will be provided with a numbered signed copy of an E-mail to facilitate entry.
(b) Possession of an AMEX card may be helpful, but likely not necessary except possibly for free parking in Lot W via Gate B.

4. If you want to attend, notify the Luma Front Desk 213-742-0387 of your name and number (1, 2, or 3) requested.


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Location

1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM | flanglois@actionlife.com

Manager Assistant
Lori Shilling | lshilling@actionlife.com

Building Engineers
Steve Evans | sevans@actionlife.com

Front Desk Supervisor
Bryan Almeida | balmeida@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303