Manager’s Messages

Water Shut Down

This shut down affects only floors 4-11 and units ending with the number 16.

This email has only been sent to these units. No other units will receive this email.

There will be a water shutdown tomorrow, Friday 2/2/2018 @ 9:00 am and lasting up to 6 hours.

Water is being shut down so repairs can be made to the hot water return line located on the 10th fl.

This line supplies hot water to the master bathroom showers, tubs and the hot water for the sink.

Water to be shut down from 9:00 am – 3:00 pm.

This will affect your master bathroom shower, tub and the hot water to the bathroom sink as well. water will not be available for the shower and tub. Cold water will available for the sinks.

A follow up email will be sent out once the water has been restored.

Thank you for your understanding.
________________________________________

Hello LUMA,
We hope that your day is going great, allow us to make it even greater.
We would like to invite you to our newly created brunch!
Our Executive Chef Sydney Hunter III, composed some very delicious dishes and we would like to share them with you.
Our brunch will be served every Saturday & Sunday between the hours of 11am – 2pm.
Also, please note that our Happy Hour will start at 2pm (on Saturday & Sundays only), so after a delicious brunch you are able to enjoy various, signature cocktails.
This email will allow you to a 20% OFF of all the brunch dishes.
This is an Exclusive offer for all our South Park Neighbors only!
Please present this email to any of our staff members and we will redeem the 20% OFF of all the brunch dishes.
You will have the chance to take advantage of this offer ‘til February, 10th, 2018.
We are looking forward to welcome you to Testa.
Please lookup our brunch menu attached.
Thank You.
Testa
1111 S Hope St #110
Los Angeles CA 90015

Dear Residents,

THE BUILDING, PARKING GARAGE, PERIMITER ~ Please keep an eye out for any activity that appears out of the ordinary and report any suspicions, concerns or security threat to the front desk. (213) 742-0387. A phone call can be very helpful in preventing and decreasing security risks. Your cooperation is appreciated by all who call Luma their home.

ELEVATORS ~ If someone is in the elevator and cannot seem to select a floor, please do not scan your fob. Please direct the person to the front desk. This will prevent unauthorized access.

PARKING GATES, GARAGE ~ If a resident approaches the gate and there is a car and/or person waiting, DO NOT open the gate, unless you can confirm the person is a resident. Otherwise, wait a moment to make sure the person has a garage remote. If they remain in front of the gate, contact the front desk to report the person in front of the gate. Residents may go around to the alternate entrance or wait for Luma staff to verify the person at the gate. Please contact the front desk if you notice any suspicious foot traffic or activity around the parking gates. Never leave valuables in plain view. Personal items, including cell phones, GPS devices, laptops or backpacks/purses should be removed from vehicle. If you must leave personal items in your vehicle, place them inside the trunk and/or out of sight.

HOMELESS ~ There has been an increase in the number of Homeless individuals in the area recently. Please be sure to call in any sightings near the garage gates or around the immediate area to the SPBID (213) 841-1181, or police and/or the Front Desk (213) 742-0387.

PUBLIC TRANSPORTATION TIPS ~ Getting around the Los Angeles Metropolitan area can be easily done by using public transportation. As one of the largest cities in the nation, Los Angeles has a variety of means of public transportation options available to the public. Visitors can easily access taxis, Metropolitan Transit Authority (MTA) buses, vans, limousine services and/or the metrolink system. In order to decrease crime, the use of public transportation requires precaution. Arriving safely at your destination can be made possible by taking proper measures.
• Be aware of your surroundings
• Use only recognized ground transportation services available at authorized bus, van, limousines and taxi pick-up points
• Be wary of solicitors offering alleged low cost service. It may turn out to be unreliable, expensive and uninsured
• Los Angeles taxicabs must bear the Los Angeles City Department of Transportation seal on the doors
• Do not display large amounts of cash, expensive jewelry, cameras, bag or other items that may draw attention
• If you carry a purse or shoulder bag, make certain in it securely closed and hold it in front of you and/or close to your body
• Do not advertise you are a tourist, identify the location you want to visit and check maps thoroughly before you go out
• Always wait in well-lit areas
• Try and wait near other people
• If anyone bothers you, make noise so others can hear
• When riding buses, sit in an aisle seat and if possible near the driver
• When riding taxis, have the driver wait until you’re safely inside
• If confronted by an aggressive individual to relinquish your property, do not resist. Your belongings are not worth your life or serious injury

Please remember that residents should not rely on the Association to protect them from loss, harm or reporting of criminal activities. Residents should take every precaution to secure themselves and their personal belongings such as but not limited to, carrying insurance against loss, keeping doors (cars and units) locked, refusing to open any doors to strangers, asking workmen for identification and reporting anyone who is acting in a suspicious manner.

In the past it has been the practice of Luma to eblast criminal activity reported to the Association, however, after conducting a thorough review of crime prevention efforts legal counsel has advised against this practice. The Association suggests you reach out to local law enforcement to obtain information regarding criminal activities in your neighborhood and the City in general. You should never rely on the Association or other agencies that do not specialize in law enforcement for this type of information.

Thank you.

Dear Residents,

Luma will be undergoing changes with our common area lighting. Beginning on Monday, January 22nd Optima Energy will be changing some of our existing lighting to energy efficient LED lighting which will result in a substantial savings.

The changes will take place in the hallways of each floor, the stairwells and the parking garage. Please be cautious while in the areas where work is being conducted. In addition, there will be one day you will be asked to remove your vehicle from the garage so they can complete the installation in the area. Please see the schedule below for the dates you’ll be affected.

All work to be performed between the hours of 8am and 5pm. Please park your vehicle offsite on the following days and during these hours.

Date Location
1/22/2018 PH2 – 16th
1/23/2018 15- 12th
1/24/2018 11 – 8th
1/25/2018 7-4th
1/26/2018 2-1 and Stairways
1/27/2018 No Work
1/28/2018 No Work
1/29/2018 Parking Level 3
1/30/2018 Parking Level 2
1/31/2018 Parking Level 1
2/1/2018 Parking Level B

Thank you for all of your help throughout this process, feel free to reach out to us with any questions or concerns.