Crime Prevention

Posted By on October 20, 2022

Dear Luma Residents,

The LA downtown is currently experiencing high numbers of thefts from motor vehicles. A recent theft occurred in the LUMA parking structure where small items were removed from a vehicle.

While the Los Angeles Police Department (LAPD), in cooperation with South Park Business Improvement District (BID), have taken steps to combat this problem, community awareness is the key to prevention. Below are just a few suggestions you can do to help prevent a crime:

Park your vehicle in a well-lit location, preferably in areas visible to the public and never leave valuables in plain view inside of your vehicle. Even in the Luma garage objects left in plain sight, in unlocked vehicles, are a crime of opportunity for many criminals. When in doubt, lock it, hide it, or keep it. Lock your vehicle every time you leave it unattended and always lock your valuables in the trunk. If you don’t have a trunk, hide valuables under the seats, in the glove box, or other compartments within the vehicle. Personal property should be kept on your person because personal responsibility is the best way to protect your belongings and avoid becoming a victim.

If a resident approaches the gate and there is a car and/or person waiting, DO NOT open the gate, unless you can confirm the person is a resident. Otherwise, wait a moment to make sure the person has a garage remote. If they remain in front of the gate, contact the front desk to report the person in front of the gate. Residents may go around to the alternate entrance or wait for Luma staff to verify the person at the gate. Please contact the front desk if you notice any suspicious foot traffic or activity around the parking gates.

Please take necessary precautions when it concerns your safety and be aware of your surroundings. Keep the doors of your home and vehicles locked. Call the front desk (213) 742-0387 if you see any suspicious activity in or around the building or call the POLICE at 9-1-1 if you witness a crime or are experiencing an emergency. You can call the Police Anonymous Tip line anytime at (800) 222-8477 if you suspect a crime is being committed. You can also call the SPBID for assistance with security and janitorial services. You may submit a ticket by going to or by calling (866) 560-9346 for requests if you feel unsafe, need to report graffiti, or for homeless issues. You can also call on them for assistance if you need an escort to a specific location in South Park.

Remember that residents should not rely on the Association to protect them from loss or harm. Residents should take every precaution to secure themselves and their personal belongings. It is important for residents to: properly secure personal items, keeps doors locked, do not open doors and/or garage entrances for unknown individuals, contact the front desk if an unauthorized individual knock on your door, and it is important to carry insurance against property loss/theft.

Be safe,

Luma HOA


1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR |

Manager Assistant
Taylor Jones |

Building Engineers
Steve Evans |


Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303