Criminal Activity

Posted By on December 7, 2021

Dear Luma Residents,

Car break-ins are up throughout the neighborhood, this includes Luma and Elleven and surrounding communities.

We are aware of at least one individual who has been returning to the garage attempting vehicle break-ins. Current description; male, Middle Eastern with a receding hairline, appears to be in his mid-thirties. He was driving a silver BMW SUV (x5 perhaps) with no license plates on the front or back.

To help deter a potential break-in, keep your vehicle doors locked at all times when parked in the garage and remove any personal items and/or valuables from the interior. Don’t leave sunroofs or windows open. In cooperation with Elleven modifications to patrol patterns have been made to help mitigate further issues.

THE BUILDING, PARKING GARAGE, PERIMITER ~ Please keep an eye out for any activity that appears out of the ordinary and report any suspicions, concerns or security threat to the front desk (213) 742-0387. A phone call can be very helpful in preventing and decreasing security risks. Your cooperation is appreciated by all who call Luma their home.

PARKING GATES, GARAGE ~ If a resident approaches the gate and there is a car and/or person waiting, DO NOT open the gate, unless you can confirm the person is a resident. Otherwise, wait a moment to make sure the person has a garage remote. If they remain in front of the gate, contact the front desk to report the person and or vehicle. Residents may go around to the alternate entrance or wait for Luma staff to verify the person at the gate. Please contact the front desk if you notice any suspicious foot traffic or activity around the parking gates. Never leave valuables in plain view. Personal items, including cell phones, GPS devices, laptops or backpacks/purses should be removed from vehicle. If you must leave personal items in your vehicle, place them inside the trunk and/or out of sight.

Please remember that residents should not rely on the Association to protect them from loss or harm. Residents should take every precaution to secure themselves and their personal belongings such as but not limited to, carrying insurance against loss, keeping doors (cars and units) locked, refusing to open any doors to strangers, asking workmen for identification and reporting anyone who is acting in a suspicious manner. The Association suggests you reach out to local law enforcement to obtain information regarding criminal activities in your neighborhood and the city in general. You should never rely on the Association or other agencies that do not specialize in law enforcement. 


1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR |

Manager Assistant
Taylor Jones |

Building Engineers
Steve Evans |


Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303