Window Cleaning Update

Posted By on May 16, 2016

Dear Luma Residents,

The Chamberlin Building Services Company has been contracted to wash the windows and balcony floors this year. They will continue with Stack 02 (South side balconies and West side balconies) on Monday, May 16, 2016. This date may change depending on weather conditions and other unforeseen circumstances. As this process continues, you will be notified via email on a daily basis of their progress.

Very Important Note – On the date that your stack is to be cleaned, you must have removed all articles/items from your balcony/patio. The window washing crew members are not allowed to move your personal items and/or articles. Failure to remove personal items may result in your windows and/or balcony from being cleaned. Thank you for your cooperation.

What is a stack? A stack runs vertical to the building. The last two (2) digits of your unit designates what stack you belong to. For example, if your unit number ends in 08, your unit is on the 8 stack; if your unit number ends with 13, your unit is on the 13 stack. Since the window cleaners start at the roof and work their way down, they clean the building by stack and not by floor. Also due to the limits of the platform (swing stage) the window cleaners stand on some units will have their windows cleaned on different dates.

Thank you for your continued patience and cooperation concerning this matter.


1100 South Hope Street
Los Angeles, CA 90015
phone | (213) 742-0387

Management Team

General Manager
Francis Langlois, CCAM-HR |

Manager Assistant
Taylor Jones |

Building Engineers
Steve Evans |


Management Company

Action Property Management
Regional Office
707 Wilshire Blvd., Suite 1475
Los Angeles, CA 90017
Office | 800-400-2284 EXT. 3608
(949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303